Home Network Community > Wi-Fi Routers > Archer AX5400/AX72 internet not working in router mode
< Wi-Fi Routers

Archer AX5400/AX72 internet not working in router mode

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Archer AX5400/AX72 internet not working in router mode

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Archer AX5400/AX72 internet not working in router mode
Archer AX5400/AX72 internet not working in router mode
2024-04-07 13:33:35
Tags: #Network Connectivity
Model: Archer AX72  
Hardware Version: V1
Firmware Version: 1.2.4 Build 20240125 rel.39949(5553)

Hi.

I'm having trouble using my router's router mode. It says there is no internet connection, however when I switch it to bridge mode the internet and wi-fi works just fine.

I had this issue previously (older firmware version) and it was temporarily solved by switching to bridge mode and returning to router mode. However, this is not the case this time.

 

Do you guys have any ideas? I'd appreciate any suggestions.

 

thanks

 

  0      
 
  0      
 
#1
Options
3 Reply
Re:Archer AX5400/AX72 internet not working in router mode
2024-04-07 15:21:18

  @Carboni 

 

By bridge mode I assume you mean access point mode.

If you can use your AX72 in AP mode and it works that means you have a main modem/router.

If that's the case your AX72 should be able to work as expected in router mode as well, but will introduce a double NAT in your local netowrk.

If this was helpful click once on the arrow pointing upward. If this solves your issue, click once the star to mark it as a "Recommended Solution".
  0  
  0  
#2
Options
Re:Archer AX5400/AX72 internet not working in router mode
2024-04-07 19:16:22

  @terziyski 

 

Yes, I meant access point mode.

I have a main router provided by my ISP. I'm trying to run a double NAT as you said; the ISP router's IP is 192.168.15.1 and my Archer AX72 is supposed to run on 192.168.0.1. This will allow me to use the features provided by the Archer router, which are mostly not available through my ISP provided router.

As you also said, my internet should be able to work as expected but it's not.

I also should've mentioned that my router was working in router mode successfully with the same configurations as I'm using now and this issue happened after I did a reset on the main router (after that, I resetted my Archer router multiple times unsuccessfully trying to restore the internet connection in router mode).

  0  
  0  
#3
Options
Re:Archer AX5400/AX72 internet not working in router mode
2024-04-07 19:27:03

  @Carboni 

 

If your main ISP router is with LAN IP address 192.168.15.1 and lets say its DHCP server pool is  192.168.15.100 -  192.168.15.199.

Set your AX72 with static WAN IP address 192.168.15.254 and for its LAN IP address use 192.168.0.1 with DHCP server pool 192.168.0.100 - 192.168.0.199.

Of course all netmasks should be 255.255.255.0. The AX72 WAN gateway and DNS should be 192.168.15.1.

After AX72 factory reset with these settings it should work as expected.

Connect a PC to AX72 and in command pprompt ping google.com to check if the domain name reswolving works as expected.

 

If this was helpful click once on the arrow pointing upward. If this solves your issue, click once the star to mark it as a "Recommended Solution".
  1  
  1  
#4
Options

Information

Helpful: 0

Views: 864

Replies: 3

Tags

Network Connectivity
Related Articles
 TP-Link Archer AX72 AX5400
2077 0
 AX72 / AX5400 bricked?
636 0
Archer AX72
153 0
 Archer AX72 (AX5400) VPN client issue
1553 0
Archer AX72 Pro - Can I use 2.5G port as "out".
900 0
AX72 wi-fi router query
485 0
About Us
Press
Copyright © TP-Link Systems Inc. All rights reserved.