Windows incorrectly reports no internet connection

Windows incorrectly reports no internet connection

Windows incorrectly reports no internet connection
Windows incorrectly reports no internet connection
2024-05-07 09:26:17 - last edited 2024-05-14 09:43:49
Model: TL-MR6400  
Hardware Version:
Firmware Version:

My fresh out of the box TL-MR6400 works fine except that, on my connected laptop, Windows 10 always reports there is no internet connection although there clearly is.

Any suggestions anyone - I guess this must be a common problem...

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1 Accepted Solution
Re:Windows incorrectly reports no internet connection-Solution
2024-05-13 10:16:18 - last edited 2024-05-14 09:43:49

  @Marvin_S 

 

Thanks for the advice. I followed the article and manually set the Primary and Secondary DNS.

Windows now reports the Internet Connection status correctly!

 

Cheers, Robin

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Re:Windows incorrectly reports no internet connection
2024-05-08 03:29:54

  @RJMartin 

 

Hi, can you get internet connection on your other devices, like mobile phone?

Can you see the LED showing normally on the router?

It is suggested to follow this article to confirm your situation and troubleshoot.

 

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Re:Windows incorrectly reports no internet connection-Solution
2024-05-13 10:16:18 - last edited 2024-05-14 09:43:49

  @Marvin_S 

 

Thanks for the advice. I followed the article and manually set the Primary and Secondary DNS.

Windows now reports the Internet Connection status correctly!

 

Cheers, Robin

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