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No Internet Connection

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No Internet Connection

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Bbjornsson

2024-05-09 04:25:21 - last edited 2024-10-31 01:44:26

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Registered: 2024-05-09

No Internet Connection

2024-05-09 04:25:21 - last edited 2024-10-31 01:44:26

Tags: #Installation

Model: Archer AX80

Hardware Version:

Firmware Version:

I was trying to set up a new Archer AX80 to replace my old Linksys WRT 32X and I can't get the internet to connect no matter what I do. I've followed the support video on what to do if I can't connect, and it all results in the red LED being on and the dashboard saying there's no internet connection. I still have my old router connected, and I've tried connecting to multiple ports on the modem as well as the 2.5 and 1.0 ports on the Archer with no success. When I pull up the dashboard and check the online status, this is what I'm getting;

1 Accepted Solution

Marvin_S

2024-05-10 07:47:36 - last edited 2024-10-31 01:44:26

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Registered: 2022-05-09

Re:No Internet Connection-Solution

2024-05-10 07:47:36 - last edited 2024-10-31 01:44:26

@Bbjornsson

Hi, thanks for posting question on our community.

If no network access with your router, you may try the following troubleshooting

Orange/Red Internet light on the router:

1. Unplug your router from the modem, connect your PC directly into the modem to verify the Internet status of your ISP.

2. Reboot the ISP Modem and the Router, you must firstly power on the Router, once the router's fully powered on, power on the modem.

3. Login to the web UI via http://tplinkwifi.net and set it up following the Quick Setup.

4. If your PC has Internet when connected to the modem, but the Router still doesn't, please go to Advanced > Network > Internet > Mac Clone to clone the mac address of your PC. This FAQ contains detailed instructions of Mac Clone: FAQ2264

Or you may refer to the FAQ directly.

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Marvin_S

2024-05-10 07:47:36 - last edited 2024-10-31 01:44:26

Posts: 3345

Helpful: 277

Solutions: 1021

Stories: 0

Registered: 2022-05-09

Re:No Internet Connection-Solution

2024-05-10 07:47:36 - last edited 2024-10-31 01:44:26

@Bbjornsson

Hi, thanks for posting question on our community.

If no network access with your router, you may try the following troubleshooting

Orange/Red Internet light on the router:

1. Unplug your router from the modem, connect your PC directly into the modem to verify the Internet status of your ISP.

2. Reboot the ISP Modem and the Router, you must firstly power on the Router, once the router's fully powered on, power on the modem.

3. Login to the web UI via http://tplinkwifi.net and set it up following the Quick Setup.

Or you may refer to the FAQ directly.

No Internet Connection

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