Archer C24 incredibly slow internet speed

Archer C24 incredibly slow internet speed

Archer C24 incredibly slow internet speed
Archer C24 incredibly slow internet speed
2024-05-11 21:21:15
Model: Archer C24  
Hardware Version: V2
Firmware Version: Archer C24(EU)_V2_1.12.1 Build 230308

After connecting LAN and WAN cables and fully configuring the router, I faced the problem that the data transfer speed does not exceed 200 kbps, which is negligible, my old TL-WR841N which is almost 10 years old gives a speed of 12000+ kbps. I had experience in configuring tp-link routers and I tried many options, but it did not give the desired result, at the same time all the LEDs are green and no errors, the wireless connection does not change anything and also it is not binding the provider to the MAC address, also installed the latest firmware but it did not help. .. Can you tell me if this is a defect?

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Re:Archer C24 incredibly slow internet speed
2024-05-13 03:09:17

  @ckauhgfg 

 

Hi, thanks for posting question in our community.

If you are experiencing slow Internet speed with your TP-Link Archer Router, here are some steps to help troubleshoot the issue:

1. Please use https://www.speedtest.net or the speedtest APP/CLI(https://www.speedtest.net/apps) for testing speed accurately.

2. Please make sure the speed of your ISP/Modem is good by connecting a PC directly into the ISP Modem/Router.

3. To verify wired(Ethernet) speed of your Router, please connect the PC directly into the LAN ports of the Router, make sure all Ethernet cables are CAT5E and above.

4. When testing with wireless, please connect your phone/laptop to the high speed network (5G/6G) instead of 2.4G. In order to reach maximum throughput over wireless, put the phone/Laptop next to the Router.

5. Check the router WAN or LAN specification on TP-Link official website, if they are 100Mbps port, the actual internet speed will not be higher than 100Mbps.

6. Here are some tips which might improve the speed of your Archer Router:

    1) If Ethernet speed is slower than expected, please try different Ethernet cables (CAT5E or above) on the Router.

    2) Disable QoS, please access http://tplinkwifi.net and go to Advanced >> QoS to disable it.

    3) Disable Parental Control, please go to Advanced >> Parental Control to disable it.

    4) If wireless speed is slower than expected, please go to Advanced >> Wireless Settings to change the 5GHz Wi-Fi channel, you may try different channels to find the best one for your environment.

    5) Disable SIP ALG and UPNP, please go to Advanced >> NAT Forwarding >> UPNP to disable UPNP, go to Advance >> Security to disable SIP ALG.

    6) Try a few other speedtest servers, other servers might reach better speeds.

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