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M7350 can't perform USSD query

 
0
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M7350 can't perform USSD query

M7350 can't perform USSD query
M7350 can't perform USSD query
2024-05-13 21:40:59 - last edited 2024-06-27 02:09:23

Hello!

 

I got the M7350 and it works well except for USSD queries.

I only get the result "session timeout" whenever I type a code. It happens on all SIM cards I've used.

Please keep in mind that the carriers I use support USSD.

Currently I use Lycamobile Germany on 4G. On the status page it states "Connected to network (4G).

 

 

Is there any solution to the issue?

 

 

Thank you in advance for your help!

#1
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7 Reply
Re:M7350 can't perform USSD query
2024-05-14 07:18:52 - last edited 2024-06-27 02:09:23

  @malekmaroc7 

 

Thanks for posting question in our community.

To assist you efficiently, I've forwarded your case to the TP-Link support engineers who will contact you with your registered email address later. Please pay attention to your email box for follow-up.

#2
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Re:M7350 can't perform USSD query
2024-06-26 09:43:00 - last edited 2024-06-27 02:09:23

  @Marvin_S 

 

Hello!

 

Unfortunately, the problem can't be solved since the USSD requires 3G network which has been shut down in Germany.

 

I would like to know if WPA3 will be added to the router?

#3
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Re:M7350 can't perform USSD query
2024-06-27 02:08:32 - last edited 2024-06-27 02:09:23

  @malekmaroc7 

 

Hi,while we don't have any specific details that I can share around if WPA3 encryption type can come to M7350, or when it might, I'll make sure to log this feature request and pass it along to the team.

 

#4
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Re:M7350 can't perform USSD query
a week ago

  @malekmaroc7 

 

Hi, I've got the same Problem.

In Germany we don't have any 3G. 

My old M7350 V5.1 supported USSD request until the device brokes.

 

My new M7350 V8.0 don't. 

 

The Settings are the same.

 

Can anyone help me?

#5
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Re:M7350 can't perform USSD query
a week ago
Hi, I've got the same Problem. In Germany we don't have any 3G. My old M7350 V5.1 supported USSD request until the device brokes. My new M7350 V8.0 don't. The Settings are the same. Can anyone help me?
#6
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Re:M7350 can't perform USSD query
a week ago

  @el-Fatal 

 

We are pretty much out of luck. In Germany, USSD query will never work because it relies on 3G which Germany shut down. It may be useful if TP-Link adds 4G support which is not really likely. I talked to the technical agent of TP-Link about this issue.

#7
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Re:M7350 can't perform USSD query
a week ago

  @malekmaroc7 

 

But with my broken M7350 it work's fine until the end. It was 3 Weeks  before. 

#8
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