Hi all,

I've recently upgraded my Powerline Adapters to PG2400P's. I want to update the firmware on them to make sure they are up to date but the TP PLC util is causing me headaches. I've used the utility in the past with no issues, but with these new adapters - it's not working :(

Attempt #1: Mac OS

My main computer is a Mac, so I'm attempting to use the Mac version of the utility. It worked fine with my older powerline adapters. Now with the newer adapters, nothing is detected. I am running the latest version for MacOS (which calls out that it should work for the PG2400P in the release notes).

Attempt #2: Windows 10

Luckily, I have a Windows 10 box knocking around. So I boot that up, install the latest Windows version of the TP PLC Utility and the adapters show! Yay! But when I hover over the devices, expecting to see an advance/settings icon, all I get are two options: FAQ & Website. Nothing to update the firmware with!

So, how do you update the firmware on the PG2400P?

Kind regards,

Lee