BE550 Connection to the Internet when a VPN client is enabled

BE550 Connection to the Internet when a VPN client is enabled

BE550 Connection to the Internet when a VPN client is enabled
BE550 Connection to the Internet when a VPN client is enabled
2024-05-22 21:35:03 - last edited 2024-05-23 03:58:36
Model: Archer BE550  
Hardware Version: V1
Firmware Version:

I just purchased the BE550 router which I updated to the latest firmware version, in the router I configured a connection to the VPN of my company from which I have no internet access so when I have it enabled I have no internet access, my question is how can I configure the router so that all traffic to the internet goes directly and not through the VPN? On my Mac I have configured in the hosts file the ips that I access from my company.

 

Thanks

  0      
  0      
#1
Options
3 Reply
Re:BE550 Connection to the Internet when a VPN client is enabled
2024-05-23 03:55:49

  @Mayte0110 

 

Hi, thanks for posting question on our community.

Can the router get internet access if there is no VPN connection to the VPN server of your company? 

What is your network topology and do you have a ISP for the router?

You may know more from the thread  VPN Client on Wi-Fi Router Is Not Working and VPN for Home Network

 

  0  
  0  
#2
Options
Re:BE550 Connection to the Internet when a VPN client is enabled
2024-05-23 20:17:04

  @Marvin_S 

 

In my house I have the following configuration:

Local network: 192.16.0.0 -> 255.255.255.255.0
Internet provider network -> 192.168.1.0 -> 255.255.255.255.0

Normally when I access the internet the following steps are performed:

A) Local Router - BE550(192.168.0.1) -> Internet Provider Modem (192.168.1.1) -> Internet

 

 

When I enable my company's VPN on the router, a new network is generated:

My company network: 10.242.6.0 -> 255.255.255.255.0.


It turns out that when I connect to the VPN the traffic to the internet is already through my company's network, that is:


B) Local Router - BE550(192.168.0.1) -> My company network - VPN (10.242.6.1) -> Internet.

But in the company network there is no way out to the internet.

 

 

My concern is if there is a way to configure the router so that when the VPN is enabled, by default the output to the internet is not done through the VPN, but through the modem of the internet provider (A) and so I can manually configure in the routing table that goes to the VPN of my company.

 

I hope I have been clear.

 

Thank you very much

  0  
  0  
#3
Options
Re:BE550 Connection to the Internet when a VPN client is enabled
2024-05-24 09:38:40

  @Mayte0110 

 

We have reported the issue to the support engineers, they will likely reach out to you via email to continue to troubleshoot your issue. Please check your email box and confirm.

  0  
  0  
#5
Options