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Poor Internet connection(Start to run WAN0_ON repeatedly) Translation is used

Poor Internet connection(Start to run WAN0_ON repeatedly) Translation is used

Poor Internet connection(Start to run WAN0_ON repeatedly) Translation is used
Poor Internet connection(Start to run WAN0_ON repeatedly) Translation is used
2024-06-19 12:12:02 - last edited 2024-06-26 09:19:21
Tags: #Network Connectivity
Model: Archer AXE75  
Hardware Version: V1
Firmware Version: 1.2.0 Build 20240320 rel.74722(4A50)

Hello everyone, I am Japanese and I am using a translation, so please forgive me if my English is strange：；

 

・situation description

I have been experiencing poor internet connection for about three days now. It suddenly stops for about 20 seconds and then comes back on, with varying frequency, and has been repeated multiple times.

I haven't changed my environment, so I have no idea.

Action taken:Reboot router and modem and PC,Re-plugging the lan cable,Reset router (factory settings)

Provider: DOCOMO (GMO Tokutoki BB)

OS:win11

 

・What I need you to tell me.

I thought it was strange and checked the system log and found that Start to run WAN0_ON was repeated as shown in the title. I don't know if this is the cause of the problem, but please let me know how to deal with it and what to do about the symptoms that are currently occurring.

Please let me know if you need any other information.

Below is a copy and paste of the system logs and a screenshot of the logs in Japanese.

 

2024-06-19 20:46:42 Led Controller INFO [1667] Start to run WAN1_ON

2024-06-19 20:46:42 Led Controller INFO [1667] Start to run WAN0_OFF

2024-06-19 20:46:42 Led Controller INFO [1667] Start to run LAN_ON

2024-06-19 20:45:57 Led Controller INFO [1667] Start to run WAN1_OFF

2024-06-19 20:45:57 Led Controller INFO [1667] Start to run WAN0_ON

2024-06-19 20:45:57 Led Controller INFO [1667] Start to run LAN_ON

 

I'll attach a screencap as well, although it will be in Japanese.
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#1
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1 Accepted Solution
Re:Poor Internet connection(Start to run WAN0_ON repeatedly) Translation is used-Solution
2024-06-20 01:46:43 - last edited 2024-06-26 09:19:21

  @akastuki__ 

 

Hi, thanks for posting question here.

According to your log, it seems that the internet LED (global icon) went red every time the internet drops. Can you observer the LED status on the router when the issue happens again? And did all your clients (wired and wireless) fail to access internet?

If so, it is suggested to follow this troubleshooting guide. Or you may contact the local support for help directly.

 

 

Check Out the Latest Posts: Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer BE550 New Software Enhances System Stability and Optimizes MLO Network Stability. TL-WA3001 Supports EasyMesh, Speed Limit, Guest Network in AP Mode and/or Multi-SSID Mode.
Recommended Solution
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#2
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3 Reply
Re:Poor Internet connection(Start to run WAN0_ON repeatedly) Translation is used-Solution
2024-06-20 01:46:43 - last edited 2024-06-26 09:19:21

  @akastuki__ 

 

Hi, thanks for posting question here.

According to your log, it seems that the internet LED (global icon) went red every time the internet drops. Can you observer the LED status on the router when the issue happens again? And did all your clients (wired and wireless) fail to access internet?

If so, it is suggested to follow this troubleshooting guide. Or you may contact the local support for help directly.

 

 

Check Out the Latest Posts: Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer BE550 New Software Enhances System Stability and Optimizes MLO Network Stability. TL-WA3001 Supports EasyMesh, Speed Limit, Guest Network in AP Mode and/or Multi-SSID Mode.
Recommended Solution
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#2
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Re:Poor Internet connection(Start to run WAN0_ON repeatedly) Translation is used
2024-06-20 03:38:19

  @Marvin_S 

 

Thanks for the reply, it is a little tough to confirm as the disconnect is about 10-20 seconds and the router is in the living room, I will check next time it happens.
Secondly, I am using wired and everything is disconnected including discord, chrome, valorant, etc.

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#3
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Re:Poor Internet connection(Start to run WAN0_ON repeatedly) Translation is used
2024-06-26 09:21:30 - last edited 2024-06-26 09:22:00

  @akastuki__ 

 

Hi, I understand what you said. You may also try the suggestions first in our upper reply.

Check Out the Latest Posts: Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer BE550 New Software Enhances System Stability and Optimizes MLO Network Stability. TL-WA3001 Supports EasyMesh, Speed Limit, Guest Network in AP Mode and/or Multi-SSID Mode.
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#4
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