Hello,

Woke up today to having a solid yellow light. I've had this happen once before, but resetting the router with the pin worked and fixed it. Now I've been messing with this thing for the past 6 hours and haven't had any progress. I've even gotten to the recovery mode and tried to firmware update it, and that was a success, but now it's still stuck on a solid yellow light.

I went to do a warranty check, as I've only had the device for a year and two months now, but the serial number showed up as not found in their system? Is this normal?

I'm now waiting for I guess a confirmation for this to be verified by their team, but...

How often does this happen? Why does this happen? Is there anything else I could do at this point? 400 bucks on a router and only lasted a year basically feels terrible when even the Verizon rentals held up for years before I got this...

Thanks