All Devices Reported Offline but They're Online

2024-07-12 08:08:38

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Registered: 2024-05-03

All Devices Reported Offline but They're Online

2024-07-12 08:08:38

Model: Deco X50

Hardware Version: V1

Firmware Version: 1.5.1 Build 20240417 Rel. 52783

Hi Everyone.

Right after a recent software update to my 3x X50 system, it started reporting all devices as offline.

I tried restarting many time to no avail.

Any clue how to tackle this?

1 Reply

2024-07-15 03:47:42 - last edited 2024-07-15 03:50:16

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Re:All Devices Reported Offline but They're Online

2024-07-15 03:47:42 - last edited 2024-07-15 03:50:16

Hi,

If the cilents are actually online and have working fine, but the APP shows that they are offline, please try the following beta firmware: beta/2024/202407/20240701/Deco_X50_X55_V1_1.5.1