Can't find Deco

Can't find Deco

Can't find Deco
Can't find Deco
2024-07-24 12:07:24
Model: Deco X55  
Hardware Version: V1
Firmware Version: Latest

Hi there, I have had the Deco X55's for a while (three of them) that came as a 'Ax3000 Whole Mesh Wi-Fi 6 System' pakage and all has been well up to now. 

 

Today I couldnt connect at all so I unpluged the one that is linked to the router, rebooted the router numerous times but no joy. 

 

When they were all working fine a while back I disabled the light on them as it was too bright but now I can't see what light they are giving out so can't get it to flash blue to re-set it up.

 

The Deco app just keeps saying can't find Deco so I have deleted the network to try and start again. It's plugged in and connected to the router but says can't find it.

 

Seems like the main one I had connected has died? Any advice?

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Re:Can't find Deco
2024-07-25 02:15:23

  @webchap123 Have you tried subbing in one of the other two X55s for X55 you think no longer works, and using the app to set it as the main X55?  And could you tell us what kind of internet you have and whether your DECO system is in Router mode or Access Point mode?

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