Streaming issue on discord,zoom and other screenshare

Streaming issue on discord,zoom and other screenshare

Streaming issue on discord,zoom and other screenshare
Streaming issue on discord,zoom and other screenshare
2024-07-25 16:55:15 - last edited 2024-07-25 16:57:48
Tags: #Network Connectivity #Streaming
Model: Archer AX72  
Hardware Version: V1
Firmware Version:

Hi,I bought this new router and started using. Regular browsing and youtube is flawless..however when I try to stream via Discord or zoom..wifi abruptly disconnects.

 

This issue happens with all the devices in my home. 

I tried changing the dns to google's but no avail. QoS is turned off, vlan setting is turned on. Tried everything but issue seems to persist. 

I don't have any disconnections if use mobile data (sim card internet).

Please help!

 

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#1
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2 Reply
Re:Streaming issue on discord,zoom and other screenshare
2024-07-30 06:56:14

  @Sharkr 

 

Hi, thanks for posting question here.

We may need to confirm further information to understand your situation better.

1. Whether the issue happen since you installed the router or after you updated firmware.

2. Whether you have an old router and it can work properly or not.

3. What is your network topology and who is your ISP.

4. Please share details about your wired/wireless clients.

Thanks for your cooperation.

 

 

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#2
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Re:Streaming issue on discord,zoom and other screenshare
2024-07-31 03:02:56

  @Marvin_S 

Marvin_S wrote

  @Sharkr 

 

Hi, thanks for posting question here.

We may need to confirm further information to understand your situation better.

1. Whether the issue happen since you installed the router or after you updated firmware.

2. Whether you have an old router and it can work properly or not.

3. What is your network topology and who is your ISP.

4. Please share details about your wired/wireless clients.

Thanks for your cooperation.

 

 

Installed with updated firmware. Internet was fast and browsing didn't seem to be a problem until I tried to stream via wifi. When i stream it abruptly disconnects me and other devices over the network. My previous router was archer c6 and it had no issues while streaming via wifi. 

 

My isp is ACT and in speedtests show 100-300mbps in 2ghz and 5ghz respectively.

 

I have 1 wired lan device connected that's my cctv setup and 4 other wireless devices. Every mobile device disconnects when I try to stream or use apps like zoom,discord,teams. I spent a lot on this router.

 
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#3
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