Wifi only working on some devices

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Wifi only working on some devices

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Wifi only working on some devices
Wifi only working on some devices
2024-08-03 11:19:30
Model: Archer AX73  
Hardware Version: V1
Firmware Version: 1.3.6 Build 20240325 rel.39241

Hello community,

I've had the Archer AX73 (AX5400) for a few years now and haven't faced any trouble until a few days ago where the WiFi stopped working on some devices. I've tried everything from firmware update to factory reset. 

Yesterday, after factory reset and rebooting the router, the WiFi started working on all devices again but this morning the same issue has occurred. As of now, the Wi-Fi is working on my iPad but isn't working on other devices like the OnePlus 8 Pro, Samsung phones etc. 

 

Surprisingly, my TP Link Wi-Fi extender (TP-WA850RE) which is connected AX73's WiFi is working and that's what my devices are connected to.

 

Please suggest a fix 

 

Thank you

  0      
  0      
#1
Options
1 Reply
Re:Wifi only working on some devices
2024-08-06 02:39:13

  @alphapilot 

 

Hi, thanks for posting question here.

Now some of your devices can connect to the wireless network but has no internet access? Did you ever try both 2.4GHz and 5GHz wifi band?

When did you use the range extender TL-WA850RE? If you remove this range extender, can your devices connect to AX73 properly?

  0  
  0  
#2
Options