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BE230(US) V1 loses connectivity to switch repeatly

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BE230(US) V1 loses connectivity to switch repeatly

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BE230(US) V1 loses connectivity to switch repeatly
BE230(US) V1 loses connectivity to switch repeatly
2024-08-19 23:04:51
Model: Archer BE230  
Hardware Version: V1
Firmware Version: latest according to UPDATE FIRMWARE button

Swap in a new BE230(US) V1 to replace an existing ASUS TUF-3000 - everything ok EXCEPT when using the BE230 port-3&4 hookup to a 8+2 port switch switch connectivity to a HP Z620 ... keeps repeatly connect and disconnects.

 

Tested using the BE230 as stand alone WIFI for about 12hr before inititating the swap with my main router aka ASUS TUF-3000.

 

Swap with different switch no difference - still repeately connect&disconnects from the network.

 

Moment I put back the Asus after rebooting everything, the ASUS works just fine with no issues.

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Re:BE230(US) V1 loses connectivity to switch repeatly
2024-08-20 08:53:45

  @khew128 

 

Hi, thanks for posting question on our communuity.

May I confirm more details to understand your situation better?

1. Did you test LAN1 or LAN2 port on BE230? Only when your 8+2 port switch connects to LAN3 or LAN4, the issue happened?

2. Please share the model of your 8+2 port switch and another switch, then I can report the senior engineering team for further research.

3. Do you have other wired devices? And can they get stable connection?

4. You may check the firmware version on Tether app or web UI, then share us.

 

 

 

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Re:BE230(US) V1 loses connectivity to switch repeatly
2024-08-20 09:41:23

  @khew128 

btw when I press REPLY, there is no preview of your reversion, hence I CUT&PASTE to ease reply.

 

Hi, thanks for posting question on our communuity.

May I confirm more details to understand your situation better?

1. Did you test LAN1 or LAN2 port on BE230? Only when your 8+2 port switch connects to LAN3 or LAN4, the issue happened?

Used LAN2 and LAN3 on Be230 to the 2 uplink ports on the switch - as per original config using ASUS TUF-3000 router. Did not connect to BE230 LAN1 port as that is the 2.5Gbps port and my switch has only Gigabit ports. Did not enable the AGGREGATE feature as no advantage doing so.

 

2. Please share the model of your 8+2 port switch and another switch, then I can report the senior engineering team for further research.

Model: HD-1010G available from Amazon under brands Haode, KUWFI, ienRON - reply here does not allow links.

 

Please note this configuration has been in-use for more than a year without issues with ASUS RT-AC68U, RT-AC66U B1 and the current TUF-3000 router.

 

3. Do you have other wired devices? And can they get stable connection?

Had BE230 LAN4 port to a ASUS RT-AC68U and a Linksys MX4200 to BE230 LAN1 - all worked fine and was stable for many hours. Otherwise I would have just returned the unit for warranty replacement.

 

4. You may check the firmware version on Tether app or web UI, then share us.

Firmware Version

1.0.5 Build 20240707 rel.74563(5347)

Hardware Version

Archer BE230 v1.0

 

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