Not able to download and update new firmware for the router

Not able to download and update new firmware for the router

Not able to download and update new firmware for the router
Not able to download and update new firmware for the router
2024-08-27 14:26:00
Model: Archer AX10  
Hardware Version: V2
Firmware Version: 1.3.3 Build 20220815 Rel. 43063(5553)

Hey community

I recently bought the AX10 (AX1500) for personal purposes and today is my second. As soon as the router detected an internet connection (through WAN), it gave an update regarding the firmware update to 1.3.10 Build 20240130 Rel. 77367. When on the router management page (gateway), I clicked on download the firmware, it failed to download, and I was surprised to this. 

Then, I went on the local TP-Link website (for India), so that I could download the said firmware and update manually, but to another surprise, I couldn't find any firmware software file in the Download Centre section of the website.

Please help and redress

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#1
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3 Reply
Re:Not able to download and update new firmware for the router
2024-08-27 15:46:21

  @Waterfox belongs to US, I am from India region

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#3
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Re:Not able to download and update new firmware for the router
2024-08-27 19:00:30 - last edited 2024-08-28 09:39:55

  @Tech_Dar 

 

Check your router bottom sticker - details.

On this sticker you can find your router FW region and HW version.

If the region is (US) and the HW version match use the proposed link.

If not, contact your local support to be advised further.

If this was helpful click once on the arrow pointing upward. If this solves your issue, click once the star to mark it as a "Recommended Solution".
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#5
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Re:Not able to download and update new firmware for the router
2024-08-28 09:11:41

  @terziyski I did, its India.. V2.0

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#6
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