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INFRARADE LIGHT ON ALWAYSLY

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INFRARADE LIGHT ON ALWAYSLY

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INFRARADE LIGHT ON ALWAYSLY
INFRARADE LIGHT ON ALWAYSLY
2024-09-01 05:14:17 - last edited 2024-09-06 01:54:53
Tags: #VIGI Camera #Firmware
Model: VIGI C340  
Hardware Version: V2
Firmware Version: 2.0.5

CAMERA IS VIGI C340 2.20.CURRENT FIRMWARE VERSION IS 2.0.2 BUILD 240204 Rel.56275n.When the new firmware version 2.0.5 Build 240529 rel.57129n is update then my camera is not working with not working reset button.

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Re:INFRARADE LIGHT ON ALWAYSLY-Solution
2024-09-02 01:23:24 - last edited 2024-09-06 01:54:53

Hi @PRANABSARDAR 

Thanks for posting in our business forum.

If you intend to seek technical support help or RMA, please contact your local support team regarding this matter.

https://www.tp-link.com/en/support/contact-technical-support/#Hotline-Support

 

If you need help with the light issue, please confirm that your settings are proper. Please expound on how you reset and paste screenshots with the infrared settings.

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#3
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Re:INFRARADE LIGHT ON ALWAYSLY
2024-09-01 05:18:54
vigi C340 S/N 22443K0000310 UN/2.20 VIGI C340 S/N 22443K0000404 UN/2.20
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#2
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Re:INFRARADE LIGHT ON ALWAYSLY-Solution
2024-09-02 01:23:24 - last edited 2024-09-06 01:54:53

Hi @PRANABSARDAR 

Thanks for posting in our business forum.

If you intend to seek technical support help or RMA, please contact your local support team regarding this matter.

https://www.tp-link.com/en/support/contact-technical-support/#Hotline-Support

 

If you need help with the light issue, please confirm that your settings are proper. Please expound on how you reset and paste screenshots with the infrared settings.

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#3
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