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Problem tether app can not find my device TP-Link BE1900 Tri-Band WiFi7 Archer BE800

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Problem tether app can not find my device TP-Link BE1900 Tri-Band WiFi7 Archer BE800

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Problem tether app can not find my device TP-Link BE1900 Tri-Band WiFi7 Archer BE800
Problem tether app can not find my device TP-Link BE1900 Tri-Band WiFi7 Archer BE800
2024-10-07 05:37:37 - last edited 2024-10-08 03:59:33
Tags: #Installation
Model: Archer BE800  
Hardware Version: V1
Firmware Version: iOs 17.6.1

Hi,

I am connected to wifi via the router. BE1900 Tri-Band Wi-fi 7 Router Archer BE800. Wifi connection works great. Installed the app. But the app can not find the device. Have tried reboot tje roiter, re installed the app, restated the mobile. Still same problem. 
Tried from my laptop (running Windows 10 Pro) browser and iphone browser but can not connect to tplinkwifi.net nor to 192.168.0.1. Have talked to your support, please see there log. 
 
They did not manage to help me. 
 
Please instruct me on how to connect to the router so I can configure it. 

thnak you!
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Re:Problem tether app can not find my device TP-Link BE1900 Tri-Band WiFi7 Archer BE800
2024-10-08 05:53:15

  @MarinaN 

 

Hi, thanks for posting question here.

May I confirm whether you configured the router successfully via the web management page?

If not, it is suggested to take factory reset the router and try again.

If still failed to access tplinkwifi.net, you may refer to this thread.

Please kindly check this guide if there is no internet access after configuring the router.

Or you may continue the suggestions from the technical support.

 

 

 

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