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please help, speed drops when I use the new router

Shad007

2024-10-22 23:20:01 - last edited Monday

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Registered: 2024-10-22

please help, speed drops when I use the new router

2024-10-22 23:20:01 - last edited Monday

Tags: #Installation

Model: Archer C64

Hardware Version: V1

Firmware Version: 1.13.2 Build 230824 Rel.74702n(5553)

My previous router was TL-WR840N. It gave the exact speed my ISP provided, but then I bought the Archer C64 router and connected it to the modem. Then I checked using the wifi and also the ethernet cable the speed drops to 1mbps or less everytime but when I use the old router of mine then the speed gets up instantly. What do I do? I've also replaced the Archer C64 with a new one but still the new Archer 64 shows the same problem, speed drops to 1mbps or less. I tried both 2.4 and 5 gHz channels but it's always the same.

please help me.

1 Accepted Solution

Marvin_S

2024-10-23 09:01:02 - last edited Monday

Posts: 1849

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Registered: 2022-05-09

Re:please help, speed drops when I use the new router-Solution

2024-10-23 09:01:02 - last edited Monday

@Shad007

Hi, thanks for posting question here.

If your router Archer C64(EU)_V1, it is suggested to upgrade firmware manually according to the official website, then follow the troubleshooting guide if the problem remains.

You may also contact local support for direct help.

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Marvin_S

2024-10-23 09:01:02 - last edited Monday

Posts: 1849

Helpful: 132

Solutions: 268

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Registered: 2022-05-09

Re:please help, speed drops when I use the new router-Solution

2024-10-23 09:01:02 - last edited Monday

@Shad007

Hi, thanks for posting question here.

If your router Archer C64(EU)_V1, it is suggested to upgrade firmware manually according to the official website, then follow the troubleshooting guide if the problem remains.

You may also contact local support for direct help.

please help, speed drops when I use the new router

please help, speed drops when I use the new router

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