Laptop connects to Cisco AnyConnect VPN only when connected to Wi-Fi via TL-WA850RE range extender

Laptop connects to Cisco AnyConnect VPN only when connected to Wi-Fi via TL-WA850RE range extender

Laptop connects to Cisco AnyConnect VPN only when connected to Wi-Fi via TL-WA850RE range extender
Laptop connects to Cisco AnyConnect VPN only when connected to Wi-Fi via TL-WA850RE range extender
2024-10-24 15:47:38 - last edited a week ago
Model: TL-WA850RE  
Hardware Version:
Firmware Version:

Hello,

 

I work remotely and I am encountering an issue where my laptop will only connect to Cisco AnyConnect VPN when it is connected to Wi-Fi via the range extender. If I change the connection to the main router, VPN refuses to connect and the Wi-Fi connection shows as "No internet, secured".

 

The extender is much further away from the router, it is downstairs on the otherside of the house. The router is in the on the other side of a wall about 1.5 meteres away from the laptop.

 

Has anyone encountered this before and is aware of a solution?

 

Thanks in advance

  0      
  0      
#1
Options
1 Accepted Solution
Re:Laptop connects to Cisco AnyConnect VPN only when connected to Wi-Fi via TL-WA850RE range extender-Solution
2024-10-24 17:57:15 - last edited a week ago

  @Prash83 

 

If your WA850RE is HW v7 (that's on its bottom sticker) update it to its latest FW version from here and test if there's an improvement.

If this was helpful click once on the arrow pointing upward. If this solves your issue, click once the star to mark it as a "Recommended Solution".
Recommended Solution
  0  
  0  
#2
Options
1 Reply
Re:Laptop connects to Cisco AnyConnect VPN only when connected to Wi-Fi via TL-WA850RE range extender-Solution
2024-10-24 17:57:15 - last edited a week ago

  @Prash83 

 

If your WA850RE is HW v7 (that's on its bottom sticker) update it to its latest FW version from here and test if there's an improvement.

If this was helpful click once on the arrow pointing upward. If this solves your issue, click once the star to mark it as a "Recommended Solution".
Recommended Solution
  0  
  0  
#2
Options