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Laptop connects to Cisco AnyConnect VPN only when connected to Wi-Fi via TL-WA850RE range extender

Prash83

2024-10-24 15:47:38 - last edited 2 weeks ago

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Registered: 2024-10-24

Laptop connects to Cisco AnyConnect VPN only when connected to Wi-Fi via TL-WA850RE range extender

2024-10-24 15:47:38 - last edited 2 weeks ago

Tags: #Network Connectivity

Model: TL-WA850RE

Hardware Version:

Firmware Version:

Hello,

I work remotely and I am encountering an issue where my laptop will only connect to Cisco AnyConnect VPN when it is connected to Wi-Fi via the range extender. If I change the connection to the main router, VPN refuses to connect and the Wi-Fi connection shows as "No internet, secured".

The extender is much further away from the router, it is downstairs on the otherside of the house. The router is in the on the other side of a wall about 1.5 meteres away from the laptop.

Has anyone encountered this before and is aware of a solution?

Thanks in advance

1 Accepted Solution

terziyski

LV7

2024-10-24 17:57:15 - last edited 2 weeks ago

Posts: 7043

Helpful: 5262

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Registered: 2013-10-12

Re:Laptop connects to Cisco AnyConnect VPN only when connected to Wi-Fi via TL-WA850RE range extender-Solution

2024-10-24 17:57:15 - last edited 2 weeks ago

@Prash83

If your WA850RE is HW v7 (that's on its bottom sticker) update it to its latest FW version from here and test if there's an improvement.

If this was helpful click on the arrow pointing upward to make it blue. If this solves your issue, click the star to make it blue and mark the post as a "Recommended Solution".

Recommended Solution

1 Reply

terziyski

LV7

2024-10-24 17:57:15 - last edited 2 weeks ago

Posts: 7043

Helpful: 5262

Solutions: 1177

Stories: 7

Registered: 2013-10-12

Re:Laptop connects to Cisco AnyConnect VPN only when connected to Wi-Fi via TL-WA850RE range extender-Solution

2024-10-24 17:57:15 - last edited 2 weeks ago

@Prash83

If your WA850RE is HW v7 (that's on its bottom sticker) update it to its latest FW version from here and test if there's an improvement.

If this was helpful click on the arrow pointing upward to make it blue. If this solves your issue, click the star to make it blue and mark the post as a "Recommended Solution".

Laptop connects to Cisco AnyConnect VPN only when connected to Wi-Fi via TL-WA850RE range extender

Laptop connects to Cisco AnyConnect VPN only when connected to Wi-Fi via TL-WA850RE range extender

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