High ping to gateway on AX10

High ping to gateway on AX10

High ping to gateway on AX10
High ping to gateway on AX10
3 weeks ago - last edited Monday
Model: Archer AX10  
Hardware Version: V3
Firmware Version: 1.07

I got a tp link archer ax10 today and was playing around with it, I noticed that the ping to the gateway (192.168.0.1) was extremely high being around 400-1000ms. I tried changing the 5ghz channel to 44 and it seems to have softened it a bit such that the ping is around 2ms to 10ms for a bit then it becomes 200-300ms for a bit. Does anyone know what the issue could be, is it a bug in the firmware version? Could someone please give me an insight into what could be happening? Thank you

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#1
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1 Accepted Solution
Re:High ping to gateway on AX10-Solution
2 weeks ago - last edited Monday

  @Borkode 

Hi,

 

According to your description, it seems like there might be a bit of interference on the 2.4GHz band in your home, which may cause the high ping on the 2.4G.

You can check if there are many IoT devices, Bluetooth devices, microwaves, or other appliances. As they all operate on the 2.4GHz band and can cause interference. 

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer BE550 New Software Enhances System Stability and Optimizes MLO Network Stability. TL-WA3001 Supports EasyMesh, Speed Limit, Guest Network in AP Mode and/or Multi-SSID Mode. If you found the post or response helpful, please click Helpful. If an answer solves your problem, click "Recommended Solution" so that others can benefit from it.
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#5
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Re:High ping to gateway on AX10
3 weeks ago

  @Borkode 

Hi,

 

Please change the DNS address to google DNS.

And also test if the wired devices have the same issue.

If the issue still exists, please provide the screenshot of the ping result.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer BE550 New Software Enhances System Stability and Optimizes MLO Network Stability. TL-WA3001 Supports EasyMesh, Speed Limit, Guest Network in AP Mode and/or Multi-SSID Mode. If you found the post or response helpful, please click Helpful. If an answer solves your problem, click "Recommended Solution" so that others can benefit from it.
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#2
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Re:High ping to gateway on AX10
3 weeks ago - last edited 3 weeks ago

Hi, I tried changing the dns to google dns but it didn't help fix the issue. The issue only persists when in 5ghz mode, the issue doesn't exist when using 2.4ghz or wired mode.

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#3
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Re:High ping to gateway on AX10
3 weeks ago

  @Sunshine it seems the forum doesn't allow me to upload images so I'll have to remove dots from the link.

https://ibb(dot)co/XZpwQmh

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#4
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Re:High ping to gateway on AX10-Solution
2 weeks ago - last edited Monday

  @Borkode 

Hi,

 

According to your description, it seems like there might be a bit of interference on the 2.4GHz band in your home, which may cause the high ping on the 2.4G.

You can check if there are many IoT devices, Bluetooth devices, microwaves, or other appliances. As they all operate on the 2.4GHz band and can cause interference. 

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer BE550 New Software Enhances System Stability and Optimizes MLO Network Stability. TL-WA3001 Supports EasyMesh, Speed Limit, Guest Network in AP Mode and/or Multi-SSID Mode. If you found the post or response helpful, please click Helpful. If an answer solves your problem, click "Recommended Solution" so that others can benefit from it.
Recommended Solution
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#5
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