Apple devices/iPhone portal authorization sudden expiration.

Apple devices/iPhone portal authorization sudden expiration.

Apple devices/iPhone portal authorization sudden expiration.
Apple devices/iPhone portal authorization sudden expiration.
неделю назад
Model: OC200  
Hardware Version: V1
Firmware Version: 1.32.6 Build 20241101 Rel.41525

There is a problem with the apple devices when they are connected to the Portal created. There is a sudden authorization expiration. All android devices are not like that. Is there a way to fix this? Thank you!

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#1
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4 Reply
Re:Apple devices/iPhone portal authorization sudden expiration.
неделю назад

Hi  @PISD 

 

What kind of portal did you configure?

What's the error message on those IOS devices?

Did you try to create a new portal authentication?

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#2
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Re:Apple devices/iPhone portal authorization sudden expiration.
Thursday - last edited Thursday

  @Vincent-TP 

No particular error. It was just so happened that the user will be authenticated again when the WiFi is being disconnected.

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#3
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Re:Apple devices/iPhone portal authorization sudden expiration.
Thursday

Hi  @PISD 

 

Did you change any settings on the controller? Or did you update any firmware for the system?

 

Does the issue persist?

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#4
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Re:Apple devices/iPhone portal authorization sudden expiration.
4 часов назад

  @Vincent-TP Hello! the problem occurs in iOS/MacOS users only. The problem still persists. Thank you

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#5
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