Archer C50<W> Ver:6.0, freezing, on PPPoE conection.

Archer C50<W> Ver:6.0, freezing, on PPPoE conection.

Archer C50<W> Ver:6.0, freezing, on PPPoE conection.
Archer C50<W> Ver:6.0, freezing, on PPPoE conection.
Tuesday - last edited 3 hours ago
Model: Archer C50  
Hardware Version: V6
Firmware Version: 3.16.0 0.9.1 v605c.0 Build 230202 Rel.7509n

There is no firmware to update on the model page:
https://www.tp-link.com/br/support/download/archer-c50-(w)

other firmwares give error: 4503

This problem happens with two routers that I bought

 

Does anyone know if there is an update for it?

There is some pppoe configuration that makes it crash like this? it only comes back when it restarts.

Sometimes, even after restarting, it freezes and doesn't want to come back.

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#1
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1 Accepted Solution
Re:Archer C50<W> Ver:6.0, freezing, on PPPoE conection.-Solution
3 hours ago - last edited 3 hours ago

Hi  @thiagotwm 

If the device is still freezing, it seems that it has a hardware issue. You can contact your Local department to consult warranty service:

https://www.tp-link.com/support/contact-technical-support/#Hotline-Support

 

Thank you.

 

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#4
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Re:Archer C50<W> Ver:6.0, freezing, on PPPoE conection.
Wednesday

Hi  @thiagotwm 

 

Please check your model carefully. If the model is Archer C50 V6, you can click the following firmware download link:

Archer C50(BR)_V6_230810

Do you have a related link for the firmware you downloaded before? Please make sure that it is the same hardware and version as your device in order to adapt.

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#2
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Re:Archer C50<W> Ver:6.0, freezing, on PPPoE conection.
Yesterday
This is the model: Archer C50<W> Ver:6.0 I have tried other firmwares, both BR and EU and it didn't work
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#3
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Re:Archer C50<W> Ver:6.0, freezing, on PPPoE conection.-Solution
3 hours ago - last edited 3 hours ago

Hi  @thiagotwm 

If the device is still freezing, it seems that it has a hardware issue. You can contact your Local department to consult warranty service:

https://www.tp-link.com/support/contact-technical-support/#Hotline-Support

 

Thank you.

 

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#4
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