WOL (Wake On LAN) issues with Archer BE3600

WOL (Wake On LAN) issues with Archer BE3600

WOL (Wake On LAN) issues with Archer BE3600
WOL (Wake On LAN) issues with Archer BE3600
Saturday - last edited Yesterday
Tags: #WOL
Model: Archer BE3600  
Hardware Version: V1
Firmware Version: 1.1.1 Build 20240912 rel.12553(4555)

Hello,

I just bought an Archer BE3600 because it was the only one around with two actual 2.5Gbps ports. After i finished configuring all my settings i found out that WOL is not working on my PC anymore.

What's funny is that if the PC is on and i inspect the packets with wireshark i see the magic packet coming correctly and i even put back the old router to check and from there it works so the issue is caused by the new TP Link router.

 

Has anyone ever encountered this issue? Does TP-link put th eports in an "offline" state somehow ?

 

My configuration has DHCP  static  reservations and from what i can see the ARP table has the IP associated to the MAC address but i went anyway and made a static bing from the "Security > IP & MAC Binding" Menu

 

 

 

Furthermore i read on some forums to try disabling the IGMP proxy but still nothing.

 

 

Powersaving is in "Normal" so i cant assume it shuts down the ports when the PC is off

 

 

Device isolation is of course off else i wouldn't be able to access my NAS, server, and other devices on the network.

 

At this point im pretty sure it's a firmware issue and a total deal breaker and was thinking of returning the router.

 

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#1
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5 Reply
Re:WOL (Wake On LAN) issues with Archer BE3600
Yesterday

  @seanwlk 

 

Here's how to configure WOL on a TP-Link router.Setting up IP&MAC binding is mandatory (Step 2).

If you're waking your PC from your local network you can skip Step 4.

You can walk through this guide and double check your router settings.

If this was helpful click once on the arrow pointing upward. If this solves your issue, click once the star to mark it as a "Recommended Solution".
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#2
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Re:WOL (Wake On LAN) issues with Archer BE3600
Yesterday - last edited Yesterday

  @terziyski 

Hi, thanks for the link but my setup is already like that and it does not work. Also you cannot put ARP binding and DHCP reservation at the same time, it throws an error

 

You can either add a reservation or bind the IP in the other menu, both don't work either way.

 

this is the ARP bind

 

 

As i said the magic packet is properly broadcasted and received by the PC when it's on. 

 

Pretty sure im going to return it and go back to the old router, too bad, this was the only valid modem in the that price range with 2 x 2.5GBps ports

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#3
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Re:WOL (Wake On LAN) issues with Archer BE3600
Yesterday

@seanwlk 

 

I'm sorry to hear that WOL/WOW isn't working as expected.

 

To assist you further, could you please provide some details? I would like to escalate your case to our support engineers for further investigation:

1. Were you trying to wake up the PC from the local network or a remote network? Based on your provided information, I assume it's from the local network, but I want to confirm.

2. You swapped the old router with the new BE3600 without changing the network topology, correct?

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer AX90 New Firmware Added Support for EasyMesh and Ethernet Backhaul If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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#4
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Re:WOL (Wake On LAN) issues with Archer BE3600
Yesterday

  @Kevin_Z 

 

Hi, yes the WoL is being sent from the local network from my home assistant instance and it works properly because I see the packet on the PC.

The only thing I changed was the network IP from a 192.168.1.0/24 to 10.10.0.10/24 but I tried plugging the old Technicolor router and it works when configured the same way and with the same IP on the PC. (Either way I even reset the BE3600 to default configuration with the standard subnet and still didn't work)

 

Test made:

WoL sent to the PC from TP-Link not working, changed the Ethernet cable to the old router and the PC turned on. Same IP same Mac address.

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#5
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Re:WOL (Wake On LAN) issues with Archer BE3600
Yesterday

@seanwlk 

 

Got you. There seem to be no issues with your settings.

 

To assist and figure it out efficiently, I've forwarded your case to the TP-Link support engineers who will contact you with your registered email address later. Please pay attention to your email box for follow-up. Thank you.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer AX90 New Firmware Added Support for EasyMesh and Ethernet Backhaul If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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#6
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