License Purchase Error
License Purchase Error
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Yesterday - last edited 22 hours ago
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License Purchase Error
Yesterday - last edited 22 hours ago
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#License
My current cloud controller version is 5.15.6.60. When I try to purchase a license via https://euw1-omada-cloud.tplinkcloud.com/#subscriptions I get an error that says 'Invalid Request Parameters'
is anyone having issues ?
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22 hours ago - last edited 22 hours ago
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Re:License Purchase Error-Solution
22 hours ago - last edited 22 hours ago
Hi @RAM-BB
This is because of the adjustments in the payment process information during the subsequent upgrades of our cloud-based controller; the system might not be able to retrieve users' account information when accessing the license purchase page.
You can go to Account >>> Account Settings >>> Billing Information and reconfigure the new and correct State/Province to continue purchasing new licenses.
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22 hours ago - last edited 22 hours ago
Posts: 978
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Re:License Purchase Error-Solution
22 hours ago - last edited 22 hours ago
Hi @RAM-BB
This is because of the adjustments in the payment process information during the subsequent upgrades of our cloud-based controller; the system might not be able to retrieve users' account information when accessing the license purchase page.
You can go to Account >>> Account Settings >>> Billing Information and reconfigure the new and correct State/Province to continue purchasing new licenses.
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Re:License Purchase Error
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Yesterday - last edited 22 hours ago
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