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Archer AX73 V2 Problems appear as I have 2 IPs

Archer AX73 V2 Problems appear as I have 2 IPs

Archer AX73 V2 Problems appear as I have 2 IPs
Archer AX73 V2 Problems appear as I have 2 IPs
2 weeks ago - last edited a week ago
Model: Archer AX73  
Hardware Version: V2
Firmware Version: Archer AX73(EU)_V2_1.1.0 Build 20240323

Hello, I've been having a strange problem for a few days now. I have this model TP-LINK Archer AX73 V2  AX5400, Wi-Fi 6 when I enter the administrator, I see an ip that is not provided by the ISP company,but when I search on google what is my ip it shows me the real ip.

 

 TP-LINK Archer AX73 V2  AX5400, Wi-Fi 6 I rebooted but it didn't solve the problem,I did a FACTORY RESTORE but it didn't solve the problem.

 

I also called the ISP company and they said there were no problems, I still asked them to reset the ONT ZTE but the problem didn't go away,and yes ZTE is in bridge mode

 

Model offered by the ISP company [zte zxhn f660 rv1] What is the problem and how can it be solved ?

 

wan mac address I deleted it for security reasons so it wouldn't appear in the picture.

 

 

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1 Accepted Solution
Re: Archer AX73 V2 Problems appear as I have 2 IPs-Solution
2 weeks ago - last edited a week ago

  @LordBeerus 

 

Hi,

 

Based on your AX73 router's IP address your ISP has implemented so-called "CGNAT" (carrier-grade NAT).

 

This is very common nowadays and millions of Internet users are affected by it, not just you.

 

It's basically like the ISP has placed a kind of NAT router between you and the actual Internet.

 

For most people this is not a problem. It only becomes a problem for anyone who needs to be able to establish a connection from the Internet to their router's network, as this does not work through a CGNAT.
 

Edit: As for your question "how can it be solved?".

The only way to solve it would be to contact your ISP and ask them to assign a "public" IPv4 address to your Internet connection instead of the "private" CGNAT IP address (100.112.114.254) that you get now.

Or alternatively just explain to them that you want to be able to access your home network via the Internet and they should know what they need to do.

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Re: Archer AX73 V2 Problems appear as I have 2 IPs-Solution
2 weeks ago - last edited a week ago

  @LordBeerus 

 

Hi,

 

Based on your AX73 router's IP address your ISP has implemented so-called "CGNAT" (carrier-grade NAT).

 

This is very common nowadays and millions of Internet users are affected by it, not just you.

 

It's basically like the ISP has placed a kind of NAT router between you and the actual Internet.

 

For most people this is not a problem. It only becomes a problem for anyone who needs to be able to establish a connection from the Internet to their router's network, as this does not work through a CGNAT.
 

Edit: As for your question "how can it be solved?".

The only way to solve it would be to contact your ISP and ask them to assign a "public" IPv4 address to your Internet connection instead of the "private" CGNAT IP address (100.112.114.254) that you get now.

Or alternatively just explain to them that you want to be able to access your home network via the Internet and they should know what they need to do.

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Re: Archer AX73 V2 Problems appear as I have 2 IPs
a week ago - last edited a week ago

  @woozle 

 

Hi and thanks for help

 

I contacted the ISP company again, they checked again and said there were no problems, it doesn't show them that ZTE which is in bridge mode would cause problems...Now comes the weird part, I gave about 2 factory restore again,the first reset I had the same problem I had 2 different ip,the second factory reset solved my problem and I have a single IP as it should normally work...

 

If I reboot from the administrator I will most likely have problems again and it gives me 2 ips,I think the firmware may be causing this strange problem...

 

 

 

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Re: Archer AX73 V2 Problems appear as I have 2 IPs
a week ago

  @LordBeerus 

 

What I mentioned earlier about that CGNAT is not considered a technical "problem". It is actually very normal these days, as ISP's try to save public IP addresses, which cost the ISP real money.

 

And while I don't want to contest your factory restore-theory, personally I think it is more likely that based on what you told them in your phone call they opened a ticket in their system and when a technician finally got round to look at it he just switched you over from the CGNAT to a public IP address.

 

Anyway, if your Internet IP address ever switches back to one of those 100.64-127.x.x addresses, then please let us know.
 

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