Loses configuration when. ever the deco restarts

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2024-12-26 08:13:59

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Registered: 2024-07-12

Loses configuration when. ever the deco restarts

2024-12-26 08:13:59

Model: Deco X20-4G

Hardware Version:

Firmware Version: 1.0.6 Build 20240806 Rel. 65243

I couldn't update it , when ever the deco restarts it looses all its configuration and starts flashing blue.

1 Reply

2024-12-27 02:54:45

Posts: 3345

Helpful: 277

Solutions: 1021

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Registered: 2022-05-09

Re:Loses configuration when. ever the deco restarts

2024-12-27 02:54:45

Hi, welcome to our community.

Is your Deco V2? As far as I know, 1.0.6 is already the latest firmware version.

When did the problem start happening?

May I confirm how you restart the Deco? Via Deco app or re-power the Deco? Can the Deco be back solid green finally?

How many Deco units do you have in your network topology? Does the problem happen on each Deco?

Thank you and best regards.