showing offline

showing offline

showing offline
showing offline
Yesterday - last edited Yesterday
Model: Deco X50  
Hardware Version: V2
Firmware Version:

i have 2 ex 75 pro with 2 x50  the x 50 showing offline  there over 30 routers in my building  the ai always uses channel 36 40 both have high interference  i would like have both on 64 dfs  where there less inference

the ai either needs a update  give control back to the user

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#1
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2 Reply
Re:showing offline
Yesterday

  @tonyjp2022 

 

Hi, thanks for posting question here.

When your two Deco X50 shows offline on Deco app, how about the LED status? Can the internet connection from Deco X50 work properly actaully?

If everything works fine except Deco X50 showing offfline on the Deco app, it is suggested to update app to latest from Google Play or Apple Store.

If it is Deco X50s get unstable connection, please follow this guide to troubleshoot and share details results.

You may also contact local technical support for direct help~

 

 

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#2
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Re:showing offline
20 hours ago

  @Marvin_S  thank you for the fast reply my x50 deco is from acanac  the firmware upto tdate on both ex75 pro  and  x50  the status led appears to be working normal  the app shows offline when am away from the apartment   my internet is 1 gb fibre 1 g down 1 gb up  the only reason could cause offline issues my channel 36 40 is where ai put the channels i have over 30 routers around my apprtment  if change the channels to 64 nfs  i would cut down the inference

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