My router isnt working wireless
This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
The internet works when i connect an ethernet cable to the device but it wont show wireless, wireless radio is enabled and im using dynamic ip also i dont have my address cloned, i also already factory reset it and i have the latest firmware version im trying to connect it to an Australian nbn modemn can someone please help.
- Copy Link
- Subscribe
- Bookmark
- Report Inappropriate Content
If you are experiencing issues with your devices not detecting the Wi-Fi network of your TP-Link Archer Router, please follow the troubleshooting steps below:
1. Check the WI-FI lights, if they are off, press the WI-FI/WPS button on the back of router for about 5-10s until the lights flashing, then
confirm whether the WI-FI can be detected when lights are stable.
2. If WI-FI lights are on, open the Tether APP, go to More > Wi-Fi Settings, and make sure the 2.4G/5G network is enabled and not
hidden.
3. If you are only seeing the 2.4GHz network (TP-Link_XXXX), not the 5GHz network (TP-Link_XXXX_5G), please disable the "Smart
Connect" feature.
4. Check whether all your devices can't see the TP-LINK WI-FI, if only certain devices, update the driver or system on your wireless client
device.
5. Try another Router with your wireless devices for a comparison.
Still having issues? Please contact TP-Link support with the results of the above troubleshooting steps.
- Copy Link
- Report Inappropriate Content
If you are experiencing issues with your devices not detecting the Wi-Fi network of your TP-Link Archer Router, please follow the troubleshooting steps below:
1. Check the WI-FI lights, if they are off, press the WI-FI/WPS button on the back of router for about 5-10s until the lights flashing, then
confirm whether the WI-FI can be detected when lights are stable.
2. If WI-FI lights are on, open the Tether APP, go to More > Wi-Fi Settings, and make sure the 2.4G/5G network is enabled and not
hidden.
3. If you are only seeing the 2.4GHz network (TP-Link_XXXX), not the 5GHz network (TP-Link_XXXX_5G), please disable the "Smart
Connect" feature.
4. Check whether all your devices can't see the TP-LINK WI-FI, if only certain devices, update the driver or system on your wireless client
device.
5. Try another Router with your wireless devices for a comparison.
Still having issues? Please contact TP-Link support with the results of the above troubleshooting steps.
- Copy Link
- Report Inappropriate Content
Information
Helpful: 0
Views: 452
Replies: 1
Voters 0
No one has voted for it yet.