try pairing them in same room/socket. then you know they are paired. Same with wifi clone. then move them to the rooms you want them in.(after testing)

if they are both homeplug AV standard they should work.

rearanger wrote

try pairing them in same room/socket. then you know they are paired. Same with wifi clone. then move them to the rooms you want them in.(after testing). If they are both homeplug AV standard they should work.

Thanks for the suggestion. I have tried with the extender plugged into an adjacent socket to the adapter that is connected to the router. The first thing I note after switching on the power is that only the power LED is lit, Powerline and Ethernenet LEDs are both off (the WiFi LED is blinking quickly).

The management utility software supplied with the unit fails to find any devices. Using the WPS button (QSS on my router) fails to make the connection, as does trying manual QSS from the router management page. I've also disabled MAC filtering while I try to get this setup.

Can you suggest anything else to try before I decide that the device is faulty?

Thanks
Neil