Zte ac8710 not supporting mr3220

Zte ac8710 not supporting mr3220
Zte ac8710 not supporting mr3220
2014-03-25 21:24:56
Region : India

Model : TL-MR3220

Hardware Version : V2

Firmware Version : 130423

ISP : Reliance netconnect BB+


Hi,

I have recently purchased MR3220 after checking the compatibility list.

the details are:
model no : MR 3220
version :v2
Firmware no.:130423
usb dongle : ZTE AC 8710
service provider : Reliance Netconnect.

I am unable to connect to internet , it identified the device but unable to connect.
i have also tried to downgrade the firmware to 120524 , now it connects internet for 3 to 4 minutes and then disconnects the net.
also mailed the log to tp link support india. they are also not helping and saying that they have mailed the log to hq and they will revert when they got any reply.
already 5 days went but not getting any response from them
already tried the manual set up where user id and passward is my mdn no and also tried with id net and passward net with dail no #777,
here i am giving the log which i found with firmware 130423 .
please help ....
####################################################################
# TL-MR3220 System Log
# Time = 1970-01-01 0:12:31 752s
# H-Ver = MR3220 v2 00000000 : S-Ver = 3.15.2 Build 130423 Rel.61823n
# L = 192.168.0.1 : M = 255.255.255.0
# 3G : 3G = 0.0.0.0 : M = 0.0.0.0 : G = 0.0.0.0
####################################################################

1st day 00:06:19 3G/4G WARNING 3G Modem occurs exception, please reinsert the 3G modem.
1st day 00:06:20 PPP NOTICE Standard authentication.
1st day 00:06:20 3G/4G NOTICE 3G/4G start connecting...
1st day 00:06:20 3G/4G INFO Run 3G dial cmd: pppd 3g 1 /dev/ttyUSB0 115200 connect "chat -s -v -f /etc/ppp/c
1st day 00:06:20 PPP INFO pppd start
1st day 00:06:20 3G/4G INFO sw3GMobileCmdReq 349 mobileFormatCmd error
1st day 00:06:22 3G/4G WARNING 3G Modem connecting error, please check the dial number and APN.
1st day 00:06:22 3G/4G INFO sw3GMobileCmdReq 349 mobileFormatCmd error
1st day 00:06:25 PPP NOTICE Standard authentication.
1st day 00:06:25 3G/4G NOTICE 3G/4G start connecting...
1st day 00:06:25 3G/4G INFO Run 3G dial cmd: pppd 3g 1 /dev/ttyUSB0 115200 connect "chat -s -v -f /etc/ppp/c
1st day 00:06:25 PPP INFO pppd start
1st day 00:06:26 3G/4G WARNING 3G Modem occurs exception, please reinsert the 3G modem.
1st day 00:06:28 3G/4G INFO sw3GMobileCmdReq 349 mobileFormatCmd error

can anyone help?????
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