No internet connection

No internet connection
No internet connection
2014-05-08 22:55:58
Region : Netherlands

Model : TL-PA411KIT

Hardware Version : V1

Firmware Version :

ISP :


Hello,

So I have a problem. I got my TL-PA411KIT since 12-03-2013 and it has been working fine all this time. Though a few days ago it just stopped working. My pc says it's a unidentified network and I have no internet connection. All the lights on both of the adapters are green and they are both plugged directly into the wall. I tried connecting my laptop, but it says the same. I also tried pairing them again but it didn't work and neither did a reset work. I also looked up the ip but that seems to be alright aswell. I'm really confused since this problem didn't occur yet and it's so sudden.

Does anyone here know what my problem is and how I can fix it? Also, how long is the warranty on this product? I couldn't find it.

Thank you in advance.
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Re:No internet connection
2014-05-21 09:45:36
Based on your description of the problem, I guess your TL-PA411KIT have already been broken.

You can just contact the retailer from whom you bought this product to replace them with a new one.
Surely your product is still within the warranty.
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