Problems with setting up

Problems with setting up

Problems with setting up
Problems with setting up
2025-03-13 09:48:43 - last edited 3 weeks ago

I've been trying to setup my deco unit after resetting it. After I set it up, I am unable to connect onto the wifi whatsoever. My modem works perfectly fine and has a stable internet connection but my deco unit always shows red and doesn't seem to connect onto the wifi like it's supposed to, I have resetted it multiple times, tried multiple setups and it's the same issue. Does anybody have any idea how to solve this? I have an AC1200 model - From South Africa.

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Re:Problems with setting up-Solution
2025-03-14 03:56:00 - last edited 3 weeks ago

  @Zareth 

 

Hi, welcome to our community.

You may refer to the two guides below to configure and troubleshoot:

How do I set up my Deco?

What if I get error "Unable to connect to the Internet" when setting up main Deco?

It is also suggested to contact local technical support for direct help.

Thank you and best regards.

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Re:Problems with setting up-Solution
2025-03-14 03:56:00 - last edited 3 weeks ago

  @Zareth 

 

Hi, welcome to our community.

You may refer to the two guides below to configure and troubleshoot:

How do I set up my Deco?

What if I get error "Unable to connect to the Internet" when setting up main Deco?

It is also suggested to contact local technical support for direct help.

Thank you and best regards.

Recommended Solution
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#2
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