NTP server for time cannot be accessed

DavidRx

2 weeks ago

Posts: 1

Helpful: 0

Solutions: 0

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Registered: 2025-03-12

NTP server for time cannot be accessed

2 weeks ago

Model: Archer AX21

Hardware Version: V4

Firmware Version: 1.1.1 Build 20240822 Rel. 44461 (5553)

Current time for router keeps resetting to 2024-08-22 00:11

I can only set the proper time by using "Get from Managing Device"

If I return later the time returns to the 2024 date/time

If I use "Get from Internet" the search for the NTP server returns a timeout error.

The NTP server can be pinged successfully from Clients connected to the WiFi router but the router itself is unsuccessful.

Help

None of the suggestions on your website have provided a solution.

1 Reply

Joseph-TP

a week ago

Posts: 1720

Helpful: 121

Solutions: 613

Stories: 0

Registered: 2024-06-22

Re:NTP server for time cannot be accessed

a week ago

Hi @DavidRx,

Here are some tips for you if your router fails to get correct time from Internet:
1. Check if DayLight Saving Time settings are correct.
2. Make sure your PC is able to get time from the Internet correctly when connected to the Router network, you may have to contact your ISP if the PC doesn't work as well.
3. Go to time settings page of the Router > manually enter custom NTP servers in the NTP Server field, such as time.windows.com or time.apple.com

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NTP server for time cannot be accessed

NTP server for time cannot be accessed

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