I have exactly the same problem. Any solutions, suggestions anyone?

Regards
Alan

Did you ever work this one out?

I just bought them and having the same problem, followed the instructions verbatim.

Chris

Hi ChrisB,
I eventually sorted it out. The auto cloning, as we have all found out, does not work. I had to resort to doing it manually and it now works fine. Now it was some time ago, I am cracking on in age and my memory is not what it used to be, but......... As I remember, I had to run the software that came on the resource CD with the TP Link. I remember this because the CD was one of those small disks that only fills up the centre of the tray. This software allows you to see your device as long as it is plugged in somewhere.

**** I'vee fired my software up so I can talk you through it ****

Start the software and you are shown the TL-WPS4220 and the TL-PA4010. Hover the mouse over the 4220 and select 'Management Utility'. A screen with a green border comes up and you should see your Powerline. Click the 'Rescan' button if it does not show staightaway. Click on 'Connect' and you may get asked for a password and/or a login name. Both are 'admin' by default (lower case). The next pages show all the settings of your device and allows you to change them. The first page is 'Status'. You can see info here but not change it from this page. If you look in the 'Wireless' area in the centre of this page you will see what is currently the device's SSID. This needs to be changed to your router's so click 'Wireless' on the second little black box on the left of your screen and you will flip to the wireless page. Here you can change the SSID to be the same as your Virgin router's. You can also change other settings on this page too. They are pretty obvious. Click on the SAVE button and you will get a message saying that nothing will happen until you reboot and giving you that option. Don't reboot yet but go the the 'Wireless Security' page by again clicking on the black box to the top left. Make sure that the WPA-PSK/WPA2-PSK radio button is selected and then enter your password, either the one on the router or your own if you have changed it. That, I think, is the minimum you need to do though there are other settings you can change if you know what you are doing (I don't!) Reboot and after the process has finished you should be able to seamlessly connect from your router to your extender.
Hope this helps
Alan

Hi Alan

Thanks for getting back to me! Yes the manual instructions worked a treat.

Strange it doesn't work with WPS though.

Thanks for your time and effort replying!

Christian

Pleasure. Glad to have helped.
Alan