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Deco M4R disconnecting early in the morning

Deco M4R disconnecting early in the morning

Deco M4R disconnecting early in the morning
Deco M4R disconnecting early in the morning
2025-03-30 04:03:07 - last edited 2025-04-11 03:44:53
Tags: #Network Connectivity
Model: Deco M4  
Hardware Version:
Firmware Version:

Hello,

I have the M4R model connected directly to the modem via Ethernet, sharing internet via its exit port to a switch, and connected to another Deco wirelessly.

all setup was running smoothly since February 2021.

For the last two months I have disconnections at about 04:00 in the morning which do not recover unless I remove power to restart.

Both are updated to the latest firmware and so are the peripherals.

Operation mode is access point.

any advice is welcome 

 

Thank you

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1 Accepted Solution
Re:Deco M4R disconnecting early in the morning-Solution
2025-03-31 02:40:05 - last edited 2025-04-11 03:44:53

  @Thuggi 

 

Hi, welcome to our community.

You may follow the steps below to troubleshoot:

1. When the internet disconnects from the Deco network, please unplug the Ethernet cable out of the main Deco and replug it to a wired computer directl, to confirm whether the internet access is ok on your PC. If not, that means the unstable problem is from your modem instead of Deco network. If your PC works, please also check IP address on it and share here, sometimes the invalid IP address also cause the internet disconnection.

2. Switch the Deco network into wireless router mode to observe.

3. Swap the main Deco and satellite Deco to confirm whether the issue remains.

4. Follow the guide: The internet connection is unstable or suddenly stops working when connected to the Deco network?

Thank you and best regards.

Check Out the Latest Posts: Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer BE550 New Software Enhances System Stability and Optimizes MLO Network Stability. TL-WA3001 Supports EasyMesh, Speed Limit, Guest Network in AP Mode and/or Multi-SSID Mode.
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Re:Deco M4R disconnecting early in the morning-Solution
2025-03-31 02:40:05 - last edited 2025-04-11 03:44:53

  @Thuggi 

 

Hi, welcome to our community.

You may follow the steps below to troubleshoot:

1. When the internet disconnects from the Deco network, please unplug the Ethernet cable out of the main Deco and replug it to a wired computer directl, to confirm whether the internet access is ok on your PC. If not, that means the unstable problem is from your modem instead of Deco network. If your PC works, please also check IP address on it and share here, sometimes the invalid IP address also cause the internet disconnection.

2. Switch the Deco network into wireless router mode to observe.

3. Swap the main Deco and satellite Deco to confirm whether the issue remains.

4. Follow the guide: The internet connection is unstable or suddenly stops working when connected to the Deco network?

Thank you and best regards.

Check Out the Latest Posts: Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer BE550 New Software Enhances System Stability and Optimizes MLO Network Stability. TL-WA3001 Supports EasyMesh, Speed Limit, Guest Network in AP Mode and/or Multi-SSID Mode.
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