New sim not recognised

New sim not recognised

New sim not recognised
New sim not recognised
2025-04-05 12:15:56 - last edited 2025-05-13 09:16:40
Model: TL-MR6400  
Hardware Version:
Firmware Version: 1.10 0.9.1 v0001.0

Hi, my new sim is not recognised. Normally I get a message to unlock the sim - it's not appearing. I have tried the new sim in my phone - it is working. I have tried my phone sim in the modem - it is working. Any ideas?

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#1
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1 Accepted Solution
Re:New sim not recognised -Solution
2025-04-07 03:45:58 - last edited 2025-05-13 09:16:40

  @Katetamm 

 

Hi, thanks for posting question here.

It is suggested to follow the guide to troubleshoot: What should I do if my TP-Link 4G LTE Router cannot detect SIM card?

Please share more details and necessary screenshots of the settings/ error message if you need further help.

Best regards.

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Re:New sim not recognised -Solution
2025-04-07 03:45:58 - last edited 2025-05-13 09:16:40

  @Katetamm 

 

Hi, thanks for posting question here.

It is suggested to follow the guide to troubleshoot: What should I do if my TP-Link 4G LTE Router cannot detect SIM card?

Please share more details and necessary screenshots of the settings/ error message if you need further help.

Best regards.

Recommended Solution
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#2
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