Cannot access LAN through OpenVPN connection
I am having the same issue on EB810v
I can connect to the VPN server on EB810v ...but cannot reach any of the local LAN resouces via the VPN.
Trying to access http://192.168.0.1 resutled in -->406 Not Acceptable reply on the browser
Cannot access LAN through OpenVPN connection - Home Network Community
- Copy Link
- Subscribe
- Bookmark
- Report Inappropriate Content
Hi @Tee_bag,
Thank you for reporting your issue to our community.
EB810v is a customized device specifically designed for local Service Providers. Its software is tailored to meet the unique requirements of these providers, ensuring alignment with their specific needs. While our technical support team is adept at providing general guidance and suggestions for products with standard, generic firmware. However, due to the specialized nature of the firmware on your device, our ability to provide troubleshooting may be limited.
We can certainly offer some troubleshooting tips that may help resolve your issue. Please consider the following:
If you cannot access other devices like printers or internal servers even on the same LAN/network, please try the below steps to troubleshoot:
1. Remove other internet devices, like Access Points and range extenders, if any.
2. For Windows devices, please change the Network Profile following this link: What should I do if I cannot access printer/internal server after changing the router
3. Check the IP address of the devices, and make sure they are in the same subnet by referring to this instruction: How to find IP address on your devices
4. Ping the IP address of the device to have a check by referring to this instruction: How to use the Ping command
If the problem persists after trying these steps, we recommend contacting the technical support of your Service Provider who supplied the device, as they are best suited to provide the necessary assistance for your device.
- Copy Link
- Report Inappropriate Content
Hi @Tee_bag,
Thank you for reporting your issue to our community.
EB810v is a customized device specifically designed for local Service Providers. Its software is tailored to meet the unique requirements of these providers, ensuring alignment with their specific needs. While our technical support team is adept at providing general guidance and suggestions for products with standard, generic firmware. However, due to the specialized nature of the firmware on your device, our ability to provide troubleshooting may be limited.
We can certainly offer some troubleshooting tips that may help resolve your issue. Please consider the following:
If you cannot access other devices like printers or internal servers even on the same LAN/network, please try the below steps to troubleshoot:
1. Remove other internet devices, like Access Points and range extenders, if any.
2. For Windows devices, please change the Network Profile following this link: What should I do if I cannot access printer/internal server after changing the router
3. Check the IP address of the devices, and make sure they are in the same subnet by referring to this instruction: How to find IP address on your devices
4. Ping the IP address of the device to have a check by referring to this instruction: How to use the Ping command
If the problem persists after trying these steps, we recommend contacting the technical support of your Service Provider who supplied the device, as they are best suited to provide the necessary assistance for your device.
- Copy Link
- Report Inappropriate Content
Information
Helpful: 0
Views: 280
Replies: 1
Voters 0
No one has voted for it yet.
