Home Network Community > Powerline Adapters > Cannot connect to internet
< Powerline Adapters

Cannot connect to internet

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Cannot connect to internet

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Cannot connect to internet
Cannot connect to internet
2015-05-27 02:53:08
Region : United Kingdom

Model : TL-WPA281

Hardware Version : V1

Firmware Version :

ISP :

I have a pair of these, TL-PA4020PKIT, and a TP-Link TL-PA451 AV500 adapter that have been working without issue. I tried to connect to the internet using the computer connected to TL-PA4020PKIT as well as the device connected to the TP-Link TL-PA451 AV500 but neither can connect to the network. My main computer connected to the router, Bilion 7800DXL can connect without issue. The lights are illuminated on both the TL-PA4020PKIT adapters. I have rebooted the router and replaced the cables but still cannot connect. THe lights on the router are orange for the port connected to the homeplug. Any ideas?
  0      
 
  0      
 
#1
Options
7 Reply
Re:Cannot connect to internet
2015-05-27 10:35:54
You got three powerline adapters in total?
Which one is connected to your main router, PA4020P or PA451?
If you cannot access internet, what's the IP address obtained on your PC connecting to powerline adapters?
  0  
  0  
#2
Options
Re:Cannot connect to internet
2015-05-27 10:40:34
I didn't figure out which one is working as the main powerline adapter that connected to the router.
  0  
  0  
#3
Options
Re:Cannot connect to internet
2015-05-27 13:38:38
The PA4020P is connected to the router. How do I find out the ip address obtained on the PC connecting to powerline adapters? As I said earlier these have been working without issue until yesterday. Is there a quick way to check if the adapters are working or faulty?
  0  
  0  
#4
Options
Re:Cannot connect to internet
2015-05-27 17:15:20
It is easy to find out the IP address on your PC. http://windows.microsoft.com/en-us/windows/find-computers-ip-address#1TC=windows-7
Powerline lights on adapters are still on, right? Did you install the powerline utility? The utility can detect other adapters in the network?
http://www.tp-link.com/en/download/TL-PA4020P_V1.html#Utility

You may reset all of them and re-pair them.
http://www.tp-link.com/en/faq-601.html
http://www.tp-link.com/en/faq-258.html
  0  
  0  
#5
Options
Re:Cannot connect to internet
2015-05-27 17:31:14
Thanks for the reply.

The IP address is: 192.168.1.100

I have installed the utility but on the Network tab no devices are shown so I am unsure if the adapters are being detected. Should these show up in the utility?

Thanks for your help
  0  
  0  
#6
Options
Re:Cannot connect to internet
2015-05-27 20:58:45
I reset the adapters and re paired them and they seem to be working again. I would like to know why I needed to do this, How they became un paired and required resetting. Thanks
  0  
  0  
#7
Options
Re:Cannot connect to internet
2018-02-22 18:29:46
Yeah! You can find your IP address on Windows easily with this guide as well.
  0  
  0  
#8
Options

Information

Helpful: 0

Views: 1167

Replies: 7

Related Articles
Cannot connect to the internet
909 0
Cannot connect to internet
87 0
Cannot connect to internet - Windows 10
921 0
 Cannot connect to internet
541 0
 Cannot connect with internet
359 0
 Cannot connect to internet
258 0
About Us
Press
Copyright © TP-Link Systems Inc. All rights reserved.