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Ethernet Cable not connecting at all

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Ethernet Cable not connecting at all

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Ethernet Cable not connecting at all
Ethernet Cable not connecting at all
2025-04-27 08:02:49 - last edited 2025-05-18 15:45:50
Model: Archer C20  
Hardware Version:
Firmware Version:

I have newly bought tp link archer c20 wireless router. It has been connected initially and working well with wifi. but, the etherenet cable is not connecting atall to my pc or any other device i have tried. I have tried to connect ethernet to many devices but, it has not connected. What is the solution. I have tried different methods but could not succeed. Please suggest a method to claim warrenty for this product

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Re:Ethernet Cable not connecting at all-Solution
2025-04-28 02:13:34 - last edited 2025-05-18 15:45:50

Hi@Karimsbiology,

Thank you for reporting your issue to our community.

 

Here are some suggestions below for your issue:
1. Please connect the Ethernet cable from your modem or internet service provider to the Router's WAN port. 
2. Check if the router has configured a parental control profile and remove the device from the profile.
3. Adjusting Wired Connections：
1) Connect the device to other LAN ports instead of the IPTV port you configured//set up earlier on the router.
2) Change the Ethernet cable.
3) Switch to another LAN port on the router or the device.
4. Change the DNS server: How to Change the DNS Servers on a TP-Link Wireless Router.
5. Reset the device to factory default settings.

Welcome to Our Community！ Check Out the Latest Posts: △New Firmware for Archer BE400 V1 to Support IPv6 VPN, Wake On LAN, and More △New Firmware for Archer BE800 V1 to Support VPN Merge, EasyMesh Guest/IoT Network Extend, and More △Enhanced EasyMesh Support with Extended Guest/IoT/MLO Networking and Advanced Features for BE550 V2 △New Firmware for Archer BE900 V2 to Support Multi-WAN, DoH/DoT, EasyMesh in AP Mode and More If you found the post or response helpful, click Helpful. If an answer solves your problem, click Recommended Solution so that others can benefit from it.
Recommended Solution
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Re:Ethernet Cable not connecting at all-Solution
2025-04-28 02:13:34 - last edited 2025-05-18 15:45:50

Hi@Karimsbiology,

Thank you for reporting your issue to our community.

 

Here are some suggestions below for your issue:
1. Please connect the Ethernet cable from your modem or internet service provider to the Router's WAN port. 
2. Check if the router has configured a parental control profile and remove the device from the profile.
3. Adjusting Wired Connections：
1) Connect the device to other LAN ports instead of the IPTV port you configured//set up earlier on the router.
2) Change the Ethernet cable.
3) Switch to another LAN port on the router or the device.
4. Change the DNS server: How to Change the DNS Servers on a TP-Link Wireless Router.
5. Reset the device to factory default settings.

Welcome to Our Community！ Check Out the Latest Posts: △New Firmware for Archer BE400 V1 to Support IPv6 VPN, Wake On LAN, and More △New Firmware for Archer BE800 V1 to Support VPN Merge, EasyMesh Guest/IoT Network Extend, and More △Enhanced EasyMesh Support with Extended Guest/IoT/MLO Networking and Advanced Features for BE550 V2 △New Firmware for Archer BE900 V2 to Support Multi-WAN, DoH/DoT, EasyMesh in AP Mode and More If you found the post or response helpful, click Helpful. If an answer solves your problem, click Recommended Solution so that others can benefit from it.
Recommended Solution
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