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Ethernet Cable not connecting at all

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Ethernet Cable not connecting at all

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Ethernet Cable not connecting at all
Ethernet Cable not connecting at all
2025-04-27 08:02:49 - last edited 2025-05-18 15:45:50
Model: Archer C20  
Hardware Version:
Firmware Version:

I have newly bought tp link archer c20 wireless router. It has been connected initially and working well with wifi. but, the etherenet cable is not connecting atall to my pc or any other device i have tried. I have tried to connect ethernet to many devices but, it has not connected. What is the solution. I have tried different methods but could not succeed. Please suggest a method to claim warrenty for this product

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1 Accepted Solution
Re:Ethernet Cable not connecting at all-Solution
2025-04-28 02:13:34 - last edited 2025-05-18 15:45:50

Hi@Karimsbiology,

Thank you for reporting your issue to our community.

 

Here are some suggestions below for your issue:
1. Please connect the Ethernet cable from your modem or internet service provider to the Router's WAN port. 
2. Check if the router has configured a parental control profile and remove the device from the profile.
3. Adjusting Wired Connections：
1) Connect the device to other LAN ports instead of the IPTV port you configured//set up earlier on the router.
2) Change the Ethernet cable.
3) Switch to another LAN port on the router or the device.
4. Change the DNS server: How to Change the DNS Servers on a TP-Link Wireless Router.
5. Reset the device to factory default settings.

Welcome to Our Community! Get the latest posts: △New Firmware for Archer GE550/GE650 V1 Introduces AI-QoS, EasyMesh IoT Expansion, and More! △New Firmware Releases for Archer BE805 V1/BE450 V1 to Support VPN Merge, New ECO Mode, and More! More posts, please see: △ Get the Ongoing Pre-release Firmware for Wi-Fi Routers Here— Subscribe for Updates! Urgent problems with your Wi-Fi Router, Range Extender, or DSL Modem? Please reach out via private Messages or @Joesph-TP in your new thread directly. Click △ Or ☆Recommended Solution if the post/answer helps.
Recommended Solution
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#2
1 Reply
Re:Ethernet Cable not connecting at all-Solution
2025-04-28 02:13:34 - last edited 2025-05-18 15:45:50

Hi@Karimsbiology,

Thank you for reporting your issue to our community.

 

Here are some suggestions below for your issue:
1. Please connect the Ethernet cable from your modem or internet service provider to the Router's WAN port. 
2. Check if the router has configured a parental control profile and remove the device from the profile.
3. Adjusting Wired Connections：
1) Connect the device to other LAN ports instead of the IPTV port you configured//set up earlier on the router.
2) Change the Ethernet cable.
3) Switch to another LAN port on the router or the device.
4. Change the DNS server: How to Change the DNS Servers on a TP-Link Wireless Router.
5. Reset the device to factory default settings.

Welcome to Our Community! Get the latest posts: △New Firmware for Archer GE550/GE650 V1 Introduces AI-QoS, EasyMesh IoT Expansion, and More! △New Firmware Releases for Archer BE805 V1/BE450 V1 to Support VPN Merge, New ECO Mode, and More! More posts, please see: △ Get the Ongoing Pre-release Firmware for Wi-Fi Routers Here— Subscribe for Updates! Urgent problems with your Wi-Fi Router, Range Extender, or DSL Modem? Please reach out via private Messages or @Joesph-TP in your new thread directly. Click △ Or ☆Recommended Solution if the post/answer helps.
Recommended Solution
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0
#2

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