RE305 connect to 5Ghz but can't browse internet
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Hi TPlink community, i have been facing issue in my wifi range extender RE305 v3.0. Whenever it connected to 5ghz band, i am unable to browse internet, but it works in 2.4Ghz without any issue. If any one come across this problem, and having solution please let me know.
Thanking you
regards
Murthy
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Hi@Vmurthy,
Thank you for contacting our community.
May I know what is the 5Ghz LED status on RE305? If it is off, here are some suggestions may help you:
Step 1: Verify you select and correctly enters the Home WiFi name and password on the range extender.
a. By forgetting Wi-Fi and reconnecting to the home Wi-Fi, enter the password again.
b. On iPhone, go to WLAN-> highlight the connected network name, and enter the iPhone's password to see the password.
Step 2: Confirm no settings on the router to block/pause the internet of the Extender, such as Parent Control, Mac Filtering, or Access Control.
Step 3: Suggest modifying the following wireless setting on the Main router if possible:
a. give different names for 2.4G and 5G Wi-Fi on the Main router.
b. fix 5G to channel 36.
Step 4: Locate the Extender close to the Router, in the same room as the router.
Step 5: Reset the Extender.
Step 6: Re-configure the Extender again. Use different method to set up.
Best Regard~!
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- Report Inappropriate Content
Hi@Vmurthy,
Thank you for contacting our community.
May I know what is the 5Ghz LED status on RE305? If it is off, here are some suggestions may help you:
Step 1: Verify you select and correctly enters the Home WiFi name and password on the range extender.
a. By forgetting Wi-Fi and reconnecting to the home Wi-Fi, enter the password again.
b. On iPhone, go to WLAN-> highlight the connected network name, and enter the iPhone's password to see the password.
Step 2: Confirm no settings on the router to block/pause the internet of the Extender, such as Parent Control, Mac Filtering, or Access Control.
Step 3: Suggest modifying the following wireless setting on the Main router if possible:
a. give different names for 2.4G and 5G Wi-Fi on the Main router.
b. fix 5G to channel 36.
Step 4: Locate the Extender close to the Router, in the same room as the router.
Step 5: Reset the Extender.
Step 6: Re-configure the Extender again. Use different method to set up.
Best Regard~!
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- Report Inappropriate Content
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