WiFi pauses at same time everyday

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WiFi pauses at same time everyday

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WiFi pauses at same time everyday
WiFi pauses at same time everyday
2025-04-30 15:31:09
Model: EAP110   EAP225   OC200  
Hardware Version:
Firmware Version:

I have a weird problem that has been happening for months that I can't solve.  Every day at 10am all of the WiFi access points(over 30 of them managed by an oc200) stop moving traffic for aproximately 2 minutes.  Doing a ping to the gateway during this time will results in massive packet loss but once the 2 minutes is over traffic retruns to normal. The controller shows nothing in its logs and the access points don't appear to restart.  One theory that I had was that a scheduled WiFi optimization is happening but that feature is currently disabled in the controller, don't know if the access pionts could be remembering it from the past??  I have also tried creating a different SSID in case the issue was related to that specfic wireless network name but that didn't work. The interruption of traffic is purley WiFi related no wired clients loose connection at the time.  I have contacted support about this but the support person assigned to me couldn't find anything wrong with my settings. Does anyone have any suggestions?I have a weird problem that has been happening for months that I can't solve.  Every day at 10am all of the WiFi access points(over 30 of them managed by an oc200) stop moving traffic for aproximately 2 minutes.  Doing a ping to the gateway during this time will results in massive packet loss but once the 2 minutes is over traffic retruns to normal. The controller shows nothing in its logs and the access points don't appear to restart.  One theory that I had was that a scheduled WiFi optimization is happening but that feature is currently disabled in the controller, don't know if the access pionts could be remembering it from the past??  I have also tried creating a different SSID in case the issue was related to that specfic wireless network name but that didn't work. The interruption of traffic is purley WiFi related no wired clients loose connection at the time.  I have contacted support about this but the support person assigned to me couldn't find anything wrong with my settings. Does anyone have any suggestions?

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Re:WiFi pauses at same time everyday
2025-05-08 07:54:13 - last edited 2025-05-08 08:01:37

Hi  @lhsbrandon 

 

This is a really weird and uncommon issue. Is there any progress with the support team? 

I would recommend continuing to troubleshoot with them.

 

Once the issue is addressed or resolved, welcome to update this topic thread with your solution to help others who may encounter the same issue as you did.
Many thanks for your great cooperation and patience!

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