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Archer AX55 - Wifi Printer Issues

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Archer AX55 - Wifi Printer Issues

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Archer AX55 - Wifi Printer Issues
Archer AX55 - Wifi Printer Issues
2025-05-01 09:40:46 - last edited 2025-06-17 07:32:48
Model: Archer AX55  
Hardware Version:
Firmware Version: 1.1.2 build 20241014 rel 59971

Hello,

 

I am trying to setup a Brother MFC-J4335DW printer on wifi. Printer connects briefly to the network then connection is lost after a minute or two. While it is connected I am unable to communicate or see the printer from my laptop. Been back and forth with Brother tech support and getting no where. This is a last ditch effort before returning the printer to the store. 

 

 

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Re:Archer AX55 - Wifi Printer Issues-Solution
2025-05-07 08:12:20 - last edited 2025-06-17 07:33:22

Hi @AMikel,

Thank you for contacting our community.

Please make sure that the printer and laptop are connected to the same network, not one connected to the guest network and the other connected to the main network.
Most printers are connected to 2.4G, please make sure that the printer is connected to the network successfully.

The printer has failed to connect to the network before, it is recommended that you try hard reset the printer, and then configure the printer again.   

Welcome to Our Community！ Check Out the Latest Posts: △New Firmware for Archer BE800 V1 to Support VPN Merge, EasyMesh Guest/IoT Network Extend, and More △Enhanced EasyMesh Support with Extended Guest/IoT/MLO Networking and Advanced Features for BE550 V2 △New Firmware for Archer BE900 V2 to Support Multi-WAN, DoH/DoT, EasyMesh in AP Mode and More △New Firmware for Archer BE260/Archer BE400 to Support VPN Merge, New ECO Mode, and More If you found the post or response helpful, click Helpful. If an answer solves your problem, click Recommended Solution so that others can benefit from it.
Recommended Solution
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Re:Archer AX55 - Wifi Printer Issues-Solution
2025-05-07 08:12:20 - last edited 2025-06-17 07:33:22

Hi @AMikel,

Thank you for contacting our community.

Please make sure that the printer and laptop are connected to the same network, not one connected to the guest network and the other connected to the main network.
Most printers are connected to 2.4G, please make sure that the printer is connected to the network successfully.

The printer has failed to connect to the network before, it is recommended that you try hard reset the printer, and then configure the printer again.   

Welcome to Our Community！ Check Out the Latest Posts: △New Firmware for Archer BE800 V1 to Support VPN Merge, EasyMesh Guest/IoT Network Extend, and More △Enhanced EasyMesh Support with Extended Guest/IoT/MLO Networking and Advanced Features for BE550 V2 △New Firmware for Archer BE900 V2 to Support Multi-WAN, DoH/DoT, EasyMesh in AP Mode and More △New Firmware for Archer BE260/Archer BE400 to Support VPN Merge, New ECO Mode, and More If you found the post or response helpful, click Helpful. If an answer solves your problem, click Recommended Solution so that others can benefit from it.
Recommended Solution
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