Hi,

after 2 factory resets, the SSID (name of the wifi network) remains the same as before and no pasword (old one nor the one on the label of the router) works. I therefore cannot connect to the the router to configure it.

Also tried to connect to it with a cable with no success (still cannot access the browser page of tplink router).

Tried many soft resets, nothing works.

Is there a way to fix it? Thank you!