I can't connect to the WiFi extender (wrong password)

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I can't connect to the WiFi extender (wrong password)

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I can't connect to the WiFi extender (wrong password)
I can't connect to the WiFi extender (wrong password)
2025-05-22 19:07:34 - last edited 2025-06-19 02:18:03

Hi I have connect the WiFi extender everything is fine it says on the app working etc but when I am trying to connect let's say my phone and I click on the WiFi extender it doesn't connect like it's saying wrong password the password is my WiFi password correct and I've tried the password were I log into tp-link but it even says on the app connected 

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1 Accepted Solution
Re:I can't connect to the WiFi extender (wrong password)-Solution
2025-05-23 06:14:34 - last edited 2025-06-19 02:18:03

Hi@Johnharvey1987,

Thank you for contacting our community.

 

May I know what is the model and hardware version of your TP-Link device?

How to find the model number of your TP-Link device 

How to find the hardware version on a TP-Link device

 

If you forgot the Wi-Fi password for the extender.
    1. Once set up, the extender's Wi-Fi password is the same as your router's.
    2. Open the Tether App, log into the extender under Devices, and tap Extended Network to view the Wi-Fi password. 
    3. Reach out to your router's support for the Wi-Fi password. 
    4. If the router's Wi-Fi password isn't working, hard reset the extender and follow the Tether app's instructions to set it up again.

 

Best Regards~

Welcome to Our Community! Get the latest posts: △New Firmware for Archer GE550/GE650 V1 Introduces AI-QoS, EasyMesh IoT Expansion, and More! △New Firmware Releases for Archer BE805 V1/BE450 V1 to Support VPN Merge, New ECO Mode, and More! More posts, please see: △ Get the Ongoing Pre-release Firmware for Wi-Fi Routers Here— Subscribe for Updates! Urgent problems with your Wi-Fi Router, Range Extender, or DSL Modem? Please reach out via private Messages or @Joesph-TP in your new thread directly. Click Or ☆Recommended Solution if the post/answer helps.
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Re:I can't connect to the WiFi extender (wrong password)-Solution
2025-05-23 06:14:34 - last edited 2025-06-19 02:18:03

Hi@Johnharvey1987,

Thank you for contacting our community.

 

May I know what is the model and hardware version of your TP-Link device?

How to find the model number of your TP-Link device 

How to find the hardware version on a TP-Link device

 

If you forgot the Wi-Fi password for the extender.
    1. Once set up, the extender's Wi-Fi password is the same as your router's.
    2. Open the Tether App, log into the extender under Devices, and tap Extended Network to view the Wi-Fi password. 
    3. Reach out to your router's support for the Wi-Fi password. 
    4. If the router's Wi-Fi password isn't working, hard reset the extender and follow the Tether app's instructions to set it up again.

 

Best Regards~

Welcome to Our Community! Get the latest posts: △New Firmware for Archer GE550/GE650 V1 Introduces AI-QoS, EasyMesh IoT Expansion, and More! △New Firmware Releases for Archer BE805 V1/BE450 V1 to Support VPN Merge, New ECO Mode, and More! More posts, please see: △ Get the Ongoing Pre-release Firmware for Wi-Fi Routers Here— Subscribe for Updates! Urgent problems with your Wi-Fi Router, Range Extender, or DSL Modem? Please reach out via private Messages or @Joesph-TP in your new thread directly. Click Or ☆Recommended Solution if the post/answer helps.
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#2