I can't connect to the WiFi extender (wrong password)

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I can't connect to the WiFi extender (wrong password)

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I can't connect to the WiFi extender (wrong password)
I can't connect to the WiFi extender (wrong password)
2025-05-22 19:07:34 - last edited 2025-06-19 02:18:03

Hi I have connect the WiFi extender everything is fine it says on the app working etc but when I am trying to connect let's say my phone and I click on the WiFi extender it doesn't connect like it's saying wrong password the password is my WiFi password correct and I've tried the password were I log into tp-link but it even says on the app connected 

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Re:I can't connect to the WiFi extender (wrong password)-Solution
2025-05-23 06:14:34 - last edited 2025-06-19 02:18:03

Hi@Johnharvey1987,

Thank you for contacting our community.

 

May I know what is the model and hardware version of your TP-Link device?

How to find the model number of your TP-Link device 

How to find the hardware version on a TP-Link device

 

If you forgot the Wi-Fi password for the extender.
    1. Once set up, the extender's Wi-Fi password is the same as your router's.
    2. Open the Tether App, log into the extender under Devices, and tap Extended Network to view the Wi-Fi password. 
    3. Reach out to your router's support for the Wi-Fi password. 
    4. If the router's Wi-Fi password isn't working, hard reset the extender and follow the Tether app's instructions to set it up again.

 

Best Regards~

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: △Pre-release Firmware for Archer AX50 Introduces New Parental Control Features and Enhancements △Introducing AI QoS: Elevate Your Gaming Experience on the Archer GE800 Gaming Router △Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN △Tether KidShield Test Recruitment - Safeguarding Children's Online Experience If you found the post or response helpful, please click Helpful. If an answer solves your problem, click "Recommended Solution" so that others can benefit from it.
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Re:I can't connect to the WiFi extender (wrong password)-Solution
2025-05-23 06:14:34 - last edited 2025-06-19 02:18:03

Hi@Johnharvey1987,

Thank you for contacting our community.

 

May I know what is the model and hardware version of your TP-Link device?

How to find the model number of your TP-Link device 

How to find the hardware version on a TP-Link device

 

If you forgot the Wi-Fi password for the extender.
    1. Once set up, the extender's Wi-Fi password is the same as your router's.
    2. Open the Tether App, log into the extender under Devices, and tap Extended Network to view the Wi-Fi password. 
    3. Reach out to your router's support for the Wi-Fi password. 
    4. If the router's Wi-Fi password isn't working, hard reset the extender and follow the Tether app's instructions to set it up again.

 

Best Regards~

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: △Pre-release Firmware for Archer AX50 Introduces New Parental Control Features and Enhancements △Introducing AI QoS: Elevate Your Gaming Experience on the Archer GE800 Gaming Router △Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN △Tether KidShield Test Recruitment - Safeguarding Children's Online Experience If you found the post or response helpful, please click Helpful. If an answer solves your problem, click "Recommended Solution" so that others can benefit from it.
Recommended Solution
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