wifi router upgrading problem

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wifi router upgrading problem

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wifi router upgrading problem
wifi router upgrading problem
2015-08-02 22:52:31
Region :

Model :

Hardware Version : Not Clear

Firmware Version :

ISP :


i have problem with router tp link wr940 n v 2.0
it has a problem that i can conect to it but without geting internet
so i tried factory reset many time with no result
then i tried upgrading
i dowonloaded firmare frim your support and when i try upgrade i get

invalid file format
also the info in the panel show that the device is not wr940 n v 2.0
but wr940 v5
plez help me
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#1
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10 Reply
Re:wifi router upgrading problem
2015-08-03 15:38:38
when i try upgrade i get invalid file format...
Did you extract the file before upgrade?
Check the correct hardware version on the bottom of router itself.

There is a troubleshooting guide about how to get internet by the router.
http://www.tp-link.com/en/faq-833.html
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#2
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Re:wifi router upgrading problem
2015-08-03 15:42:02
i downloaded file zipped so i extracted it

the device sticker info is
TL WR940N V 2.0


WHILE IN THE DEVICE PAGE
THE INFO IS AS BELOW

TL WR941ND V5
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#3
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Re:wifi router upgrading problem
2015-08-03 16:22:39
Any info plez
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#4
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Re:wifi router upgrading problem
2015-08-03 16:39:40
in the device info






while in the sticker



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#5
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Re:wifi router upgrading problem
2015-08-05 15:03:31
TL-WR940N V2 and TL-WR941ND V5 are using the same firmware.
http://www.tp-link.com/en/download/TL-WR940N_V2.html#Firmware
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#6
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Re:wifi router upgrading problem
2015-08-05 15:05:00
whenb i use both firmawre
i get same message
invvalid file format
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#7
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Re:wifi router upgrading problem
2015-08-05 17:33:35
Hi,

As the model number is not the same on the back sticker and firmware status, I suggest you to open a ticket to the TP-Link support.

I think TP-Link manufacturing responsible of this crazy situation... :rolleyes:
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#8
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Re:wifi router upgrading problem
2015-08-05 17:54:25
@kefah Try to upgrade TL-WR940N_V2_130709 or TL-WR940N_V2_140627 first.
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#9
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Re:wifi router upgrading problem
2015-08-06 01:05:06
i tried what u say
same result
i already opened ticket on tp link supoort
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#10
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Re:wifi router upgrading problem
2015-08-06 17:19:17
I see... Update it here if there is any progress...
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#11
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