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AX6000 WiFi devices can't talk to Lan device

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AX6000 WiFi devices can't talk to Lan device

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
AX6000 WiFi devices can't talk to Lan device
AX6000 WiFi devices can't talk to Lan device
2025-06-07 08:25:10 - last edited 2025-07-08 09:34:52
Model: Archer AX6000  
Hardware Version: V2
Firmware Version: 1.21

Hi all

 

Since the latest firmware upgrade my WiFi devices and land devices can't reach eachother, ping is not working either.

 

IP isolation is unticked, I've tried toggling this on and off no joy.

I've factory reset the device same issue.

 

Even tried changing dchp still same.

 

So any help would be greatly appreciated.

 

Thanks

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#1
1 Accepted Solution
Re:AX6000 WiFi devices can't talk to Lan device -Solution
2025-06-09 09:56:09 - last edited 2025-07-08 09:34:52

Hi@Rosszx10r,

Thank you for contacting our community.

If you disable the antivirus feature, can the issue be resolved? 

It is recommended that you can try the beta firmware:  Devices Fail to Access the Internet After Updating Archer AX6000 V2 Firmware to 1.2.1

Please feel free to reply me if there is any update. 

Best Regards~

Welcome to Community！ Get the latest posts: △New Firmware for Archer GE550/GE650 V1 Introduces AI-QoS, EasyMesh IoT Expansion, and More! △New Firmware Releases for Archer BE805 V1/BE450 V1 to Support VPN Merge, New ECO Mode, and More! More posts, please see: △ Get the Ongoing Pre-release Firmware for Wi-Fi Routers Here— Subscribe for Updates! Urgent problems with your Wi-Fi Router, Range Extender, or DSL Modem? Please reach out via private Messages or @Joesph-TP in your new thread directly. Click △ Or ☆Recommended Solution if the post/answer helps.
Recommended Solution
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#2
1 Reply
Re:AX6000 WiFi devices can't talk to Lan device -Solution
2025-06-09 09:56:09 - last edited 2025-07-08 09:34:52

Hi@Rosszx10r,

Thank you for contacting our community.

If you disable the antivirus feature, can the issue be resolved? 

It is recommended that you can try the beta firmware:  Devices Fail to Access the Internet After Updating Archer AX6000 V2 Firmware to 1.2.1

Please feel free to reply me if there is any update. 

Best Regards~

Welcome to Community！ Get the latest posts: △New Firmware for Archer GE550/GE650 V1 Introduces AI-QoS, EasyMesh IoT Expansion, and More! △New Firmware Releases for Archer BE805 V1/BE450 V1 to Support VPN Merge, New ECO Mode, and More! More posts, please see: △ Get the Ongoing Pre-release Firmware for Wi-Fi Routers Here— Subscribe for Updates! Urgent problems with your Wi-Fi Router, Range Extender, or DSL Modem? Please reach out via private Messages or @Joesph-TP in your new thread directly. Click △ Or ☆Recommended Solution if the post/answer helps.
Recommended Solution
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0
#2

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