Business Community > Controllers > Cloud User 2FA Missing for Google Authenticator App Setup
< Controllers

Cloud User 2FA Missing for Google Authenticator App Setup

Cloud User 2FA Missing for Google Authenticator App Setup

Cloud User 2FA Missing for Google Authenticator App Setup
Cloud User 2FA Missing for Google Authenticator App Setup
2025-06-16 06:17:02 - last edited 2025-06-17 08:06:36
Tags: #Controller #Two-Factor Authentication (2FA)
Model: Omada Software Controller (Windows)  
Hardware Version:
Firmware Version: 5.15.24.15

Cloud User 2FA Missing for Google Authenticator App Setup

 

Hi, am I know where to setup the Google Authenticator App because local user can do it at the Account Security->Security but Cloud only have user information. For cloud user it is missing. The first image is local while second one is cloud user that missed the security page. May I know the another place to setup

  0      
 
  0      
 
#1
Options
1 Accepted Solution
Re:Cloud User 2FA Missing for Google Authenticator App Setup-Solution
2025-06-17 08:06:04 - last edited 2025-06-17 08:07:30

Hi  @Tan_Jin_Hang 

 

This is the expected behavior when accessing the controller locally with cloud account credentials.

 

To enable 2FA for cloud access, please browse https://omada.tplinkcloud.com/ and log in to your cloud account.

Wish you a happy life and smooth network usage!  >Get the Latest Omada SDN Controller Releases Here< >Experience the Latest Omada EAP Firmware<
Recommended Solution
  0  
  0  
#2
Options
1 Reply
Re:Cloud User 2FA Missing for Google Authenticator App Setup-Solution
2025-06-17 08:06:04 - last edited 2025-06-17 08:07:30

Hi  @Tan_Jin_Hang 

 

This is the expected behavior when accessing the controller locally with cloud account credentials.

 

To enable 2FA for cloud access, please browse https://omada.tplinkcloud.com/ and log in to your cloud account.

Wish you a happy life and smooth network usage!  >Get the Latest Omada SDN Controller Releases Here< >Experience the Latest Omada EAP Firmware<
Recommended Solution
  0  
  0  
#2
Options

Information

Helpful: 0

Views: 137

Replies: 1

Tags

Controller Two-Factor Authentication (2FA)
About Us
Press
Copyright © TP-Link Systems Inc. All rights reserved.