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Cloud User 2FA Missing for Google Authenticator App Setup

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Cloud User 2FA Missing for Google Authenticator App Setup

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Cloud User 2FA Missing for Google Authenticator App Setup
Cloud User 2FA Missing for Google Authenticator App Setup
2025-06-16 06:17:02 - last edited 2025-06-17 08:06:36
Tags: #Controller #Two-Factor Authentication (2FA)
Model: Omada Software Controller (Windows)  
Hardware Version:
Firmware Version: 5.15.24.15

Cloud User 2FA Missing for Google Authenticator App Setup

 

Hi, am I know where to setup the Google Authenticator App because local user can do it at the Account Security->Security but Cloud only have user information. For cloud user it is missing. The first image is local while second one is cloud user that missed the security page. May I know the another place to setup

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Re:Cloud User 2FA Missing for Google Authenticator App Setup-Solution
2025-06-17 08:06:04 - last edited 2025-06-17 08:07:30

Hi  @Tan_Jin_Hang 

 

This is the expected behavior when accessing the controller locally with cloud account credentials.

 

To enable 2FA for cloud access, please browse https://omada.tplinkcloud.com/ and log in to your cloud account.

Wish you a happy life and smooth network usage!  >Omada US Enterprise Beta Program Launch< >Get the Latest Omada SDN Controller Releases Here< >Experience the Latest Omada EAP Firmware<
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Re:Cloud User 2FA Missing for Google Authenticator App Setup-Solution
2025-06-17 08:06:04 - last edited 2025-06-17 08:07:30

Hi  @Tan_Jin_Hang 

 

This is the expected behavior when accessing the controller locally with cloud account credentials.

 

To enable 2FA for cloud access, please browse https://omada.tplinkcloud.com/ and log in to your cloud account.

Wish you a happy life and smooth network usage!  >Omada US Enterprise Beta Program Launch< >Get the Latest Omada SDN Controller Releases Here< >Experience the Latest Omada EAP Firmware<
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