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Iphone is "locked" to EAP650-desktop for SSID.

Iphone is "locked" to EAP650-desktop for SSID.

Iphone is "locked" to EAP650-desktop for SSID.
Iphone is "locked" to EAP650-desktop for SSID.
2025-06-21 06:33:31 - last edited 2025-06-23 08:07:48
Tags: #Network Connectivity
Model: EAP650-Desktop  
Hardware Version: V1
Firmware Version: 1.0.2 Build 20250123 Rel. 43117

Hello Gyus,

I have noticed some wired situation with IPhone.

 

Here is the configuration:

client: iPhone 16, iPhone 15, iPhone 13 , iOS18

 

Home simple Network:

- OC200 controller

-  TL-R605 v1.0 router

-  EAP650-desktop 

- 2x EAP235-wall

 

SSID : home-wifi

 

Situation: iPhone is connected to home-wifi  to EAP650-Desktop, then i move to room where the signal is weak ( eap650 ) so i placed here eap235.

iPhone is not able to connect to this wifi.

 

I have done several action, switch on/off fast roamnig, RSSI .. restart all devices.. there is still problem.

 

BUT, i created new home-wifi-new near EAP 235, it was OK , later a moved to coverage by EPA650 and iPhone connected to EAP650 and the situation is the same.

 

Notebook ASUS ZenBook has no problem with that.

 

Can anyone help me , or is this known issue by iPhone?

thanks

 

 

 

 

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#1
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1 Accepted Solution
Re:Iphone is "locked" to EAP650-desktop for SSID.-Solution
2025-06-23 08:06:21 - last edited 2025-06-23 08:07:48

Hi  @pcan 

 

When an iOS device roams between different APs, if it moves from an EAP with WPA3 encryption to an EAP with WPA2 encryption, the device will fail to associate with the same SSID, resulting in a roaming failure. In this case, the iOS client must manually forget the SSID and reconnect to establish a successful connection. This is due to iOS's security mechanism.

 

Solution: Set the encryption method to WPA/WPA2 or WPA2 to ensure compatibility.

Wish you a happy life and smooth network usage!  >Get the Latest Omada SDN Controller Releases Here< >Experience the Latest Omada EAP Firmware<
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#2
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Re:Iphone is "locked" to EAP650-desktop for SSID.-Solution
2025-06-23 08:06:21 - last edited 2025-06-23 08:07:48

Hi  @pcan 

 

When an iOS device roams between different APs, if it moves from an EAP with WPA3 encryption to an EAP with WPA2 encryption, the device will fail to associate with the same SSID, resulting in a roaming failure. In this case, the iOS client must manually forget the SSID and reconnect to establish a successful connection. This is due to iOS's security mechanism.

 

Solution: Set the encryption method to WPA/WPA2 or WPA2 to ensure compatibility.

Wish you a happy life and smooth network usage!  >Get the Latest Omada SDN Controller Releases Here< >Experience the Latest Omada EAP Firmware<
Recommended Solution
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#2
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Re:Iphone is "locked" to EAP650-desktop for SSID.
2025-06-23 12:49:01
Thanks, now it works. I did not know that iOS has such WPA secure implementation. THANK YOU
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#3
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Re:Iphone is "locked" to EAP650-desktop for SSID.
2025-06-24 02:34:22

  @pcan 

 

Great to hear that the issue has been resolved! If you encounter any further problems or have additional questions, feel free to reach out. We're here to help! 😊

Wish you a happy life and smooth network usage!  >Get the Latest Omada SDN Controller Releases Here< >Experience the Latest Omada EAP Firmware<
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